<p><strong>What role you will play in team:</strong> Providing excellent customer service to policyholders.</p><p><strong>What you will do:</strong> Answer policyholder inquiries, resolve issues, and ensure customer satisfaction.</p><p><strong>Key responsibility:</strong><ul><li>Respond to policyholder inquiries via phone, email, or chat.</li><li>Resolve policyholder issues and complaints.</li><li>Provide information on policy benefits and features.</li><li>Process policy changes and updates.</li><li>Maintain accurate records of customer interactions.</li><li>Ensure customer satisfaction.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree.</li><li>Excellent customer service skills.</li><li>Strong communication and interpersonal skills.</li><li>Knowledge of life insurance policies and procedures.</li><li>Proficiency in MS Office.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits.</li><li>Opportunities for career advancement.</li><li>Friendly and supportive work environment.</li></ul></p><p><strong>A Day in the Life:</strong> Answering phone calls, responding to emails, resolving customer issues, ensuring customer satisfaction.</p>