<p><strong>What role you will play in team:</strong> You will be the primary point of contact for policyholders, answering their inquiries and resolving their issues.</p><p><strong>What you will do:</strong> You will handle inbound calls, emails, and letters, providing information and support.</p><p><strong>Key responsibility:</strong><ul><li>Handle inbound calls, emails, and letters from policyholders.</li><li>Answer policyholder inquiries accurately and efficiently.</li><li>Resolve policyholder issues promptly and professionally.</li><li>Maintain accurate records and documentation.</li><li>Collaborate with other departments to ensure smooth operations.</li><li>Adhere to company policies and procedures.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent.</li><li>Excellent communication and customer service skills.</li><li>Strong problem-solving skills.</li><li>Proficiency in MS Office Suite.</li><li>Experience in a customer service role is preferred.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career advancement.</li><li>Positive and supportive work environment.</li><li>Hybrid Work</li></ul></p><p><strong>A Day in the Life:</strong>  A day involves managing calls, emails, and letters from policyholders, resolving inquiries, and assisting with their needs.</p>