<p><strong>What role you will play in team:</strong>  You will provide exceptional customer service to our policyholders.</p><p><strong>What you will do:</strong> You will handle inquiries, resolve issues, and ensure a positive experience for all our policyholders.</p><p><strong>Key responsibility:</strong><ul><li>Responding to policyholder inquiries via phone, email, or mail.</li><li>Resolving policyholder issues and complaints.</li><li>Providing information on policy benefits and features.</li><li>Processing policy changes and updates.</li><li>Maintaining accurate records of all interactions.</li><li>Collaborating with other departments to ensure seamless service.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree preferred, but not mandatory.</li><li>Excellent communication and customer service skills.</li><li>Strong problem-solving and conflict-resolution skills.</li><li>Knowledge of life insurance products and procedures.</li><li>Proficiency in Microsoft Office Suite.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>Positive and supportive work environment.</li><li>Health insurance and paid time off.</li><li>Growth opportunities within the company.</li></ul></p><p><strong>A Day in the Life:</strong> You will spend your day helping policyholders, whether answering questions, resolving issues, or guiding them through their policy details.  Providing excellent customer service is your core function.</p>