<p><strong>What role you will play in team:</strong> You will provide exceptional support to our policyholders, handling their inquiries and ensuring smooth operations related to their policies.  You'll be crucial in maintaining positive customer relations.</p><p><strong>What you will do:</strong> This involves assisting with policy changes, providing information about benefits, and resolving any issues promptly and professionally.</p><p><strong>Key responsibility:</strong><ul><li>Provide prompt and courteous assistance to policyholders via phone, email, or in person.</li><li>Process policy changes, updates, and other requests accurately and efficiently.</li><li>Provide clear and concise information regarding policy benefits and coverage.</li><li>Resolve policyholder issues and complaints in a timely and professional manner.</li><li>Maintain accurate records of interactions and transactions.</li><li>Adhere to all company policies and procedures.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent; Bachelor's degree preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation and experience.</li><li>Ability to work independently and as part of a team.</li><li>Detail-oriented and organized.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive compensation and benefits package.</li><li>Opportunities for career advancement within a large and reputable company.</li><li>Positive and supportive work environment.</li></ul></p><p><strong>A Day in the Life:</strong> Answering policyholder calls, processing transactions, resolving issues, providing information, and ensuring positive interactions.</p>