<p><strong>What role you will play in team:</strong> Providing excellent customer service and support to policyholders.</p><p><strong>What you will do:</strong> Responding to policyholder inquiries, resolving issues, and providing information.</p><p><strong>Key responsibility:</strong><ul><li>Responding to policyholder inquiries via phone, email, or mail.</li><li>Resolving policy-related issues and problems.</li><li>Providing information on policy benefits and features.</li><li>Processing policy changes and updates.</li><li>Maintaining accurate records of customer interactions.</li><li>Escalating complex issues to appropriate personnel.</li><li>Maintaining a high level of customer satisfaction.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent.</li><li>Excellent customer service skills.</li><li>Strong communication and interpersonal skills.</li><li>Proficiency in MS Office Suite.</li><li>Knowledge of life insurance products (preferred).</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>Positive and supportive work environment.</li><li>Health Insurance</li></ul></p><p><strong>A Day in the Life:</strong> A typical day involves responding to customer inquiries, resolving issues, and providing support.</p>