<p><b>What role you will play in team:</b> You'll be the primary point of contact for policyholders, resolving inquiries, and providing excellent customer service.  You'll be a key part of building strong client relationships.</p><p><b>What you will do:</b> Answer customer inquiries, resolve issues, provide information about policies, and ensure a positive customer experience.</p><p><b>Key responsibility:</b><ul><li>Respond to customer inquiries via phone, email, or chat.</li><li>Resolve policyholder issues efficiently and effectively.</li><li>Provide information about policy benefits, coverage, and procedures.</li><li>Maintain accurate records of customer interactions.</li><li>Escalate complex issues to appropriate personnel.</li><li>Contribute to a positive and efficient customer service team.</li><li>Adhere to customer service standards and best practices.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in any discipline.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation.</li><li>Ability to work in a fast-paced environment.</li><li>Proficient in MS Office Suite.</li><li>Knowledge of life insurance products (preferred).</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career growth.</li><li>Positive and supportive work environment.</li><li>On-the-job training and development.</li></ul></p><p><b>A Day in the Life:</b> Your day involves managing incoming calls, resolving customer inquiries, providing policy information, and ensuring clients have a positive experience.</p>