<p><strong>What role you will play in team:</strong> You’ll work closely with a team to manage the product lifecycle of IT service management (ITSM) solutions. You will be responsible for understanding customer needs and defining product strategy.</p><p><strong>What you will do:</strong>  Conduct market research to understand trends and competitor offerings.  Define product requirements and specifications.</p><p><strong>Key responsibility:</strong><ul><li>Define and document product requirements and specifications.</li><li>Conduct market research and competitive analysis.</li><li>Develop and manage product roadmaps.</li><li>Collaborate with engineering, marketing, and sales teams.</li><li>Analyze product performance metrics and identify areas for improvement.</li><li>Stay up-to-date with the latest ITSM technologies and trends.</li><li>Present product updates to senior management.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in computer science, information systems, or a related field.</li><li>1-2 years of experience in product management, preferably in the ITSM space.</li><li>Strong understanding of ITSM principles and technologies.</li><li>Excellent communication and presentation skills.</li><li>Strong analytical and problem-solving skills.</li><li>Experience with Agile methodologies.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and growth within ServiceNow.</li><li>A dynamic and collaborative work environment.</li><li>A chance to contribute to the development of leading ITSM solutions.</li><li>Access to cutting-edge technologies and resources.</li></ul></p><p><strong>A Day in the Life:</strong> Your day might involve client interaction, data analysis, strategic planning, and collaborating with the engineering team on technical specifications.</p>