<p><b>What role you will play in team:</b> You'll be the first point of contact for our clients providing technical support and troubleshooting issues.</p><p><b>What you will do:</b> You'll troubleshoot technical problems, provide solutions, and ensure client satisfaction.</p><p><b>Key responsibility:</b><ul><li>Providing technical support to clients via phone and email</li><li>Troubleshooting technical issues and providing solutions</li><li>Documenting client interactions and resolving issues</li><li>Escalating complex issues to senior support staff</li><li>Maintaining a high level of client satisfaction</li><li>Contributing to a positive client experience</li><li>Staying up-to-date on product knowledge and technical updates</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree or equivalent experience</li><li>Experience in technical support or customer service</li><li>Excellent communication and problem-solving skills</li><li>Ability to work independently and as part of a team</li><li>Knowledge of various software and hardware</li><li>Strong ability to multitask</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits</li><li>Opportunities for career advancement</li><li>Comprehensive health insurance</li><li>Paid time off</li><li>Professional development opportunities</li></ul></p><p><b>A Day in the Life:</b>  A typical day involves resolving technical issues for clients, documenting interactions, and ensuring client satisfaction.</p>