<p><b>What role you will play in team:</b> Provide technical support to clients, resolving issues and ensuring system stability.</p><p><b>What you will do:</b> Troubleshoot problems, provide solutions, and maintain client relationships.</p><p><b>Key responsibility:</b><ul><li>Provide technical support to clients via phone, email, and remote access.</li><li>Troubleshoot and resolve technical issues.</li><li>Document solutions and knowledge base articles.</li><li>Maintain client relationships and ensure satisfaction.</li><li>Collaborate with other engineers to resolve complex issues.</li><li>Stay up-to-date on new technologies and products.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in computer science or related field.</li><li>Experience in providing technical support.</li><li>Strong problem-solving and analytical skills.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in relevant software and hardware.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and comprehensive benefits package.</li><li>Opportunities for career advancement.</li><li>Medical insurance.</li><li>Paid time off.</li><li>Professional development opportunities.</li></ul></p><p><b>A Day in the Life:</b>  A typical day involves resolving client issues, documenting solutions, and collaborating with other engineers to ensure optimal client satisfaction.</p>