<p><b>What role you will play in team:</b> You will provide crucial support to our banking operations team, ensuring smooth processes and resolving customer inquiries.  You'll help us maintain high service standards.</p><p><b>What you will do:</b> You'll handle customer queries, process transactions, and resolve operational issues. You'll work closely with other teams to ensure efficient workflow.</p><p><b>Key responsibility:</b><ul><li>Handling customer inquiries via phone and email</li><li>Processing transactions and resolving discrepancies</li><li>Maintaining accurate records and documentation</li><li>Assisting with operational tasks as needed</li><li>Escalating complex issues to senior staff</li><li>Adhering to bank policies and procedures</li><li>Maintaining high levels of customer satisfaction</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in finance or related field</li><li>Excellent communication and customer service skills</li><li>Strong attention to detail</li><li>Knowledge of banking operations (preferred)</li><li>Proficiency in MS Office Suite</li><li>Ability to work under pressure and meet deadlines</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package</li><li>Opportunities for career advancement</li><li>Comprehensive training and development</li><li>Stable and secure employment</li></ul></p><p><b>A Day in the Life:</b>  Your day will involve responding to customer queries, processing transactions, and collaborating with colleagues to ensure smooth banking operations.</p>