<p><strong>What role you will play in team:</strong> You will be providing technical support to our clients, resolving their IT related issues.</p><p><strong>What you will do:</strong> You will diagnose and resolve technical issues, provide remote assistance and ensure client satisfaction.</p><p><strong>Key responsibility:</strong><ul><li>Providing technical support to clients via phone, email and chat</li><li>Troubleshooting and resolving IT related issues</li><li>Maintaining accurate records of client interactions</li><li>Escalating complex issues to senior engineers</li><li>Meeting customer satisfaction targets</li><li>Maintaining a positive and professional attitude</li><li>Staying updated on the latest technologies</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in Computer Science or related field</li><li>1-2 years experience in IT support</li><li>Excellent communication and problem-solving skills</li><li>Proficiency in various operating systems and software</li><li>Experience with remote support tools</li><li>Ability to work independently and as a team</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package</li><li>Opportunities for professional development</li><li>Stable and secure employment</li><li>Comprehensive training and development programs</li><li>Health insurance</li></ul></p><p><strong>A Day in the Life:</strong> A day involves troubleshooting technical issues, providing support and collaborating with colleagues to deliver client satisfaction.</p>