<p><strong>What role you will play in team:</strong> Provide technical support to clients, troubleshooting issues and ensuring customer satisfaction.</p><p><strong>What you will do:</strong> Respond to client inquiries, diagnose technical problems, and implement solutions.</p><p><strong>Key responsibility:</strong><ul><li>Provide technical support to clients via phone, email, and chat.</li><li>Diagnose and troubleshoot technical issues.</li><li>Implement solutions to resolve client problems.</li><li>Maintain accurate records of client interactions.</li><li>Document troubleshooting steps and solutions.</li><li>Escalate complex issues to senior support staff.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in computer science or related field (preferred).</li><li>Excellent communication and problem-solving skills.</li><li>Strong technical aptitude and ability to learn new technologies quickly.</li><li>Experience with ticketing systems (preferred).</li><li>Ability to work independently and as part of a team.</li><li>Strong customer service skills.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>Friendly and supportive work environment.</li><li>Health insurance.</li><li>Paid time off.</li></ul></p><p><strong>A Day in the Life:</strong>  A day involves responding to client inquiries, troubleshooting technical issues, documenting solutions, and collaborating with team members.</p>