<p><strong>What role you will play in team:</strong> You'll be part of a team providing first-line IT support to employees, ensuring smooth operation of our IT systems. </p><p><strong>What you will do:</strong> Your responsibilities involve troubleshooting technical issues, resolving problems, and providing support to end-users.</p><p><strong>Key responsibility:</strong><ul><li>Provide first-level technical support to end-users.</li><li>Troubleshoot and resolve hardware and software issues.</li><li>Diagnose and resolve network connectivity problems.</li><li>Assist with the installation and configuration of software and hardware.</li><li>Maintain accurate records of support requests and resolutions.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in computer science or related field.</li><li>Excellent problem-solving and communication skills.</li><li>Experience in providing IT support (preferred).</li><li>Familiarity with common IT hardware and software.</li><li>Ability to work independently and in a team.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and comprehensive benefits.</li><li>Career growth opportunities.</li><li>Professional development programs.</li><li>Flexible work arrangements.</li><li>Collaborative work environment.</li></ul></p><p><strong>A Day in the Life:</strong> A typical day involves responding to support requests, troubleshooting problems, resolving issues, and ensuring smooth operations of the IT systems.</p>