<p><strong>What role you will play in team:</strong> You'll provide technical support, troubleshooting issues, and ensuring smooth operation of software applications.</p><p><strong>What you will do:</strong>  You will diagnose and resolve technical problems, provide remote support to clients, and document solutions.</p><p><strong>Key responsibility:</strong><ul><li>Provide technical support to clients via phone, email, and remote access.</li><li>Diagnose and resolve software and hardware issues.</li><li>Document troubleshooting steps and solutions.</li><li>Maintain a knowledge base of frequently asked questions and solutions.</li><li>Collaborate with other engineers to solve complex issues.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in Computer Science or related field.</li><li>Excellent problem-solving and communication skills.</li><li>Experience with troubleshooting and resolving technical issues.</li><li>Knowledge of common operating systems and software applications.</li><li>Ability to work independently and in a team.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits.</li><li>Opportunities for professional development.</li><li>Flexible work arrangements.</li><li>Collaborative and supportive work environment.</li><li>Employee recognition programs.</li></ul></p><p><strong>A Day in the Life:</strong>  Responding to client inquiries, troubleshooting, resolving technical issues, and documenting solutions for future reference.</p>