<p><b>What role you will play in team:</b> Provide technical support to field staff, resolving issues and ensuring smooth operations.</p><p><b>What you will do:</b> Troubleshoot technical problems, provide training, and maintain equipment.</p><p><b>Key responsibility:</b><ul><li>Troubleshoot technical issues over phone, email, or remote access.</li><li>Provide technical support and training to field staff.</li><li>Maintain inventory of equipment and supplies.</li><li>Coordinate with vendors for repairs and maintenance.</li><li>Develop and maintain documentation.</li><li>Monitor system performance and identify areas for improvement.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in computer science or related field.</li><li>Experience providing technical support.</li><li>Strong problem-solving and troubleshooting skills.</li><li>Excellent communication skills.</li><li>Proficiency in relevant software and hardware.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>Medical insurance.</li><li>Company-provided equipment.</li><li>Travel opportunities.</li></ul></p><p><b>A Day in the Life:</b> A day may involve troubleshooting issues, providing training, coordinating repairs, and ensuring systems are up and running. Problem solving is key.</p>