<p><strong>What role you will play in team:</strong> Provide first-line IT support to employees, resolving technical issues and ensuring smooth operations.</p><p><strong>What you will do:</strong> Troubleshoot computer problems, provide technical assistance, and maintain IT equipment.</p><p><strong>Key responsibility:</strong><ul><li>Provide first-line IT support to employees via phone, email, and in-person.</li><li>Troubleshoot computer hardware and software problems.</li><li>Install and configure computer systems and peripherals.</li><li>Maintain IT equipment and inventory.</li><li>Provide technical training to employees (as needed).</li><li>Document troubleshooting steps and solutions.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in computer science or related field (preferred).</li><li>Excellent communication and problem-solving skills.</li><li>Strong knowledge of computer hardware and software.</li><li>Experience with IT support ticketing systems (preferred).</li><li>Ability to work independently and as part of a team.</li><li>Strong customer service skills.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>Dynamic and collaborative work environment.</li><li>Health insurance.</li><li>Paid time off.</li></ul></p><p><strong>A Day in the Life:</strong>  A day involves responding to support requests, troubleshooting technical issues, installing software, and maintaining IT equipment.</p>