<p><b>What role you will play in team:</b> You will become part of our team helping customers with their travel insurance needs, providing expert guidance and excellent service.</p><p><b>What you will do:</b> You will answer client questions, resolve issues, and ensure seamless handling of travel insurance claims.</p><p><b>Key responsibility:</b><ul><li>Responding to customer inquiries regarding travel insurance policies.</li><li>Processing travel insurance claims efficiently and accurately.</li><li>Providing information and support to customers.</li><li>Resolving customer complaints and issues.</li><li>Maintaining accurate records and documentation.</li><li>Staying up-to-date on travel insurance products and industry trends.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in a relevant field.</li><li>Excellent communication and customer service skills.</li><li>Strong knowledge of travel insurance products.</li><li>Proficiency in MS Office applications.</li><li>Experience in a customer service role (preferred).</li><li>Ability to handle high call volumes and maintain composure under pressure.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits.</li><li>Opportunities for growth and professional development.</li><li>Dynamic and fast-paced work environment.</li><li>International exposure.</li><li>Working in a well-established global brand.</li></ul></p><p><b>A Day in the Life:</b> Your day will involve assisting customers with their travel insurance inquiries, processing claims, and providing excellent service, contributing to a positive customer experience.</p>