<p><strong>What role you will play in team:</strong> You'll be handling customer inquiries regarding insurance policies through various channels.</p><p><strong>What you will do:</strong> You will provide excellent customer service support, resolving queries and complaints effectively.</p><p><strong>Key responsibility:</strong><ul><li>Answering customer calls and emails</li><li>Providing information about insurance policies</li><li>Resolving customer complaints and issues</li><li>Maintaining accurate records of customer interactions</li><li>Escalating complex issues to supervisors</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent</li><li>Excellent communication and customer service skills</li><li>Experience in customer service (0-1 year)</li><li>Basic computer skills</li><li>Patience and empathy</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary</li><li>Health insurance</li><li>Paid time off</li><li>Friendly work environment</li><li>Opportunities for growth and development</li></ul></p><p><strong>A Day in the Life:</strong> Answering calls and emails from customers, troubleshooting issues, resolving complaints, and providing exceptional customer service.</p>