<p><b>What role you will play in team:</b>Providing excellent customer service to insurance policyholders.</p><p><b>What you will do:</b>Answering phone calls, responding to emails, and resolving customer inquiries.</p><p><b>Key responsibility:</b><ul><li>Answering phone calls and emails from policyholders.</li><li>Resolving customer inquiries efficiently and effectively.</li><li>Providing information about insurance policies and procedures.</li><li>Processing policy changes and updates.</li><li>Maintaining accurate records of customer interactions.</li><li>Escalating complex issues to appropriate personnel.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service skills.</li><li>Proficiency in using computer systems and software.</li><li>Experience in customer service (preferred).</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>Supportive and collaborative work environment.</li><li>Health insurance.</li><li>Paid time off.</li></ul></p><p><b>A Day in the Life:</b>A typical day involves answering phones, responding to emails, resolving customer issues, and providing information about policies and procedures.</p>