<p><b>What role you will play in team:</b> Provide technical support to employees.</p><p><b>What you will do:</b> Resolve IT issues and ensure smooth operations.</p><p><b>Key responsibility:</b><ul><li>Provide first and second level technical support.</li><li>Troubleshoot hardware and software issues.</li><li>Maintain IT assets and inventory.</li><li>Document resolutions and procedures.</li><li>Contribute to improving IT support processes.</li><li>Assist with the setup and maintenance of IT equipment.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in IT or related field.</li><li>Excellent problem-solving and communication skills.</li><li>Experience with Windows and MacOS operating systems.</li><li>Knowledge of networking concepts and troubleshooting.</li><li>Experience with IT ticketing systems.</li><li>Ability to work independently and as part of a team.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits.</li><li>Opportunities for professional development.</li><li>Comprehensive health insurance and other benefits.</li><li>Dynamic and innovative work environment.</li></ul></p><p><b>A Day in the Life:</b> You'll assist employees with IT problems, troubleshoot issues, and contribute to a smooth, efficient IT environment.</p>