<p><b>What role you will play in team:</b> You'll join a team of highly skilled engineers to provide technical support for our clients. Your role will be crucial in ensuring client satisfaction.</p><p><b>What you will do:</b> You'll provide remote and on-site technical support. You'll troubleshoot issues, provide solutions, and ensure customer satisfaction.</p><p><b>Key responsibility:</b><ul><li>Provide technical support to clients via phone, email, and remote access.</li><li>Troubleshoot and resolve technical issues.</li><li>Document troubleshooting steps and solutions.</li><li>Escalate complex issues to senior engineers.</li><li>Maintain accurate records of client interactions.</li><li>Attend on-site client visits as needed.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in Engineering or related field.</li><li>Excellent communication skills.</li><li>Strong problem-solving abilities.</li><li>Proficiency in relevant software and tools.</li><li>Experience in providing technical support.</li><li>Ability to work independently and as part of a team.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and growth.</li><li>Work in a dynamic and collaborative environment.</li><li>Comprehensive health insurance.</li><li>Paid time off.</li></ul></p><p><b>A Day in the Life:</b> A day may involve remotely assisting clients with technical issues, documenting solutions, and collaborating with colleagues on challenging problems. Occasional on-site support is needed.</p>