<p><strong>What role you will play in team:</strong> Provide technical support to internal users, resolving IT-related issues and ensuring smooth operations.</p><p><strong>What you will do:</strong> Troubleshoot technical issues, provide remote assistance, install software and hardware, and document solutions.</p><p><strong>Key responsibility:</strong><ul><li>Provide first-line technical support to users</li><li>Troubleshoot hardware and software problems</li><li>Install and configure software and hardware</li><li>Document solutions and update knowledge base</li><li>Escalate complex issues to senior engineers</li><li>Maintain inventory of IT equipment</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in Computer Science or related field</li><li>Experience with troubleshooting hardware and software issues</li><li>Knowledge of networking principles</li><li>Excellent communication and problem-solving skills</li><li>Familiarity with ticketing systems</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package</li><li>Opportunities for professional development</li><li>Positive and supportive work environment</li><li>Health insurance</li><li>Paid time off</li></ul></p><p><strong>A Day in the Life:</strong> A day might involve answering support tickets, resolving issues remotely, installing software, and collaborating with other team members.</p>