<p><b>What role you will play in team:</b> You'll be part of a dedicated team providing technical and operational support to our customers and internal teams.</p><p><b>What you will do:</b> Resolve customer queries, troubleshoot technical issues, and provide excellent customer service.</p><p><b>Key responsibility:</b><ul><li>Provide technical and operational support to customers.</li><li>Troubleshoot and resolve technical issues.</li><li>Maintain accurate records of customer interactions.</li><li>Escalate complex issues to senior support staff.</li><li>Provide excellent customer service.</li><li>Ensure customer satisfaction.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in any discipline.</li><li>Excellent communication and customer service skills.</li><li>Technical aptitude and problem-solving skills.</li><li>Proficiency in relevant software and systems.</li><li>Ability to work independently and as part of a team.</li><li>Experience in customer support is preferred.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career growth and development within the bank.</li><li>Comprehensive health insurance.</li><li>Paid time off.</li><li>Professional training and development programs.</li></ul></p><p><b>A Day in the Life:</b> A typical day would involve assisting customers with various inquiries, resolving issues, escalating complex cases, and ensuring customer satisfaction.</p>