<p><strong>What role you will play in team:</strong> You will provide technical support to our internal teams, ensuring smooth operations and resolving technical issues promptly.</p><p><strong>What you will do:</strong> You will troubleshoot technical problems, provide guidance, and document solutions. You'll contribute to a stable and efficient IT infrastructure.</p><p><strong>Key responsibility:</strong><ul><li>Provide technical support to internal users via phone, email, and in-person.</li><li>Troubleshoot and resolve hardware and software issues.</li><li>Maintain accurate records of support interactions.</li><li>Document solutions and contribute to our knowledge base.</li><li>Install and configure computer systems and peripherals.</li><li>Ensure compliance with IT security policies and procedures.</li><li>Maintain a high level of customer satisfaction.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in Computer Science or related field.</li><li>Strong technical skills and problem-solving abilities.</li><li>Experience with IT support and troubleshooting.</li><li>Excellent communication and interpersonal skills.</li><li>Knowledge of network infrastructure and security is a plus.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career advancement.</li><li>Collaborative and supportive work environment.</li><li>Health insurance and other employee benefits.</li><li>Paid time off and holidays.</li></ul></p><p><strong>A Day in the Life:</strong>  You'll spend your day resolving technical issues, providing support to internal teams, ensuring smooth operations, and contributing to a stable IT infrastructure.</p>