<p><b>What role you will play in team:</b> You will provide exceptional customer service to life insurance policyholders, addressing their queries and resolving their issues.</p><p><b>What you will do:</b> You will handle inbound calls, emails, and other communication channels, providing accurate and timely assistance.</p><p><b>Key responsibility:</b><ul><li>Answering customer inquiries via phone, email, and other channels.</li><li>Providing information on policy details, benefits, and claims procedures.</li><li>Resolving customer complaints and issues.</li><li>Maintaining accurate records of customer interactions.</li><li>Escalating complex issues to appropriate personnel.</li><li>Adhering to company customer service standards.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation.</li><li>Proficiency in MS Office suite.</li><li>Knowledge of the life insurance industry (preferred).</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>Positive and supportive work environment.</li><li>Employee discounts.</li></ul></p><p><b>A Day in the Life:</b>  Responding to customer inquiries, providing support and solutions, ensuring customer satisfaction, and maintaining high service standards.</p>