<p><strong>What role you will play in team:</strong> You'll provide excellent customer service, addressing inquiries and resolving issues related to insurance policies.</p><p><strong>What you will do:</strong> You will answer customer calls, emails, and other communication, and ensure customer satisfaction.</p><p><strong>Key responsibility:</strong><ul><li>Handle customer inquiries via phone, email, and other channels</li><li>Resolve customer issues and complaints efficiently</li><li>Provide accurate information about insurance policies</li><li>Maintain accurate records of customer interactions</li><li>Meet customer service targets</li><li>Collaborate with other departments to resolve complex issues</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in any discipline</li><li>Excellent communication and interpersonal skills</li><li>Strong customer service skills</li><li>Ability to handle high call volumes</li><li>Proficient in MS Office Suite</li><li>Knowledge of insurance products (preferred)</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package</li><li>Opportunities for career growth</li><li>Health insurance</li><li>Paid time off</li><li>Training and development programs</li></ul></p><p><strong>A Day in the Life:</strong> A typical day will involve answering customer calls and emails, resolving their issues, providing information, escalating complex problems, and ensuring high levels of customer satisfaction.</p>