<p><b>What role you will play in team:</b> You'll provide technical support to users of insurance systems, resolving issues promptly and efficiently.</p><p><b>What you will do:</b> Troubleshoot technical problems, maintain system documentation, and provide training to end-users.  You'll also help improve system functionality.</p><p><b>Key responsibility:</b><ul><li>Provide technical support to insurance systems users.</li><li>Troubleshoot and resolve hardware and software issues.</li><li>Maintain up-to-date system documentation.</li><li>Develop and deliver training materials for users.</li><li>Collaborate with IT team members to improve systems.</li><li>Monitor system performance and identify areas for improvement.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in IT or a related field.</li><li>Experience in IT support or a related role.</li><li>Strong knowledge of computer hardware and software.</li><li>Excellent problem-solving and analytical skills.</li><li>Strong communication and interpersonal skills.</li><li>Experience working in the insurance industry (preferred).</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>Health insurance.</li><li>Paid time off and holidays.</li><li>Retirement plan.</li><li>Supportive and collaborative work environment.</li></ul></p><p><b>A Day in the Life:</b> You'll spend your day responding to user requests, troubleshooting issues, and maintaining system documentation, contributing to a smooth IT operation.</p>