<p><b>What role you will play in team:</b> Lead and mentor a team of operations professionals, ensuring smooth and efficient workflow within the department.</p><p><b>What you will do:</b> Manage operational processes, resolve issues, and drive continuous improvement initiatives.</p><p><b>Key responsibility:</b><ul><li>Oversee daily operations and ensure adherence to policies and procedures.</li><li>Manage team performance and provide training and development opportunities.</li><li>Identify and resolve operational issues promptly and effectively.</li><li>Implement process improvements to enhance efficiency and productivity.</li><li>Develop and monitor key performance indicators (KPIs).</li><li>Collaborate with other departments to ensure seamless operations.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in business administration, finance, or a related field</li><li>5+ years of experience in BFSI operations management.</li><li>Demonstrated experience leading and motivating teams.</li><li>Strong analytical, problem-solving, and decision-making abilities.</li><li>Excellent communication and interpersonal skills.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and bonus structure</li><li>Comprehensive health insurance</li><li>Generous paid time off</li><li>Professional development opportunities</li><li>Retirement plan</li></ul></p><p><b>A Day in the Life:</b> A typical day involves team meetings, performance reviews, operational strategy sessions, problem-solving and reporting.</p>