<p><strong>What role you will play in team:</strong> You will provide excellent customer service to policyholders and handle their inquiries.</p><p><strong>What you will do:</strong>  You will handle inbound calls, resolve issues, and ensure customer satisfaction.</p><p><strong>Key responsibility:</strong><ul><li>Answer inbound calls and provide information about insurance policies.</li><li>Resolve customer issues and complaints promptly and efficiently.</li><li>Maintain accurate records of customer interactions.</li><li>Follow up with customers to ensure their satisfaction.</li><li>Collaborate with other teams to resolve complex issues.</li><li>Adhere to company policies and procedures.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree or equivalent experience.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service skills.</li><li>Ability to work independently and as part of a team.</li><li>Experience in the insurance industry (preferred).</li><li>Proficiency in MS Office.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career growth.</li><li>Positive and supportive work environment.</li><li>Comprehensive health insurance.</li><li>Paid time off.</li></ul></p><p><strong>A Day in the Life:</strong>  Consists primarily of handling customer inquiries, resolving issues, and ensuring a positive customer experience.</p>