<p><b>What role you will play in team:</b> Provide excellent customer service by addressing inquiries and resolving issues promptly and efficiently.</p><p><b>What you will do:</b> You will be the first point of contact for clients, providing support and resolving their queries.</p><p><b>Key responsibility:</b><ul><li>Respond to client inquiries via phone, email, and chat.</li><li>Resolve client issues efficiently and effectively.</li><li>Maintain accurate records of client interactions.</li><li>Escalate complex issues to senior staff.</li><li>Maintain high levels of client satisfaction.</li><li>Contribute to continuous improvement of customer service processes.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree or equivalent experience.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and analytical skills.</li><li>Proficiency in Microsoft Office Suite.</li><li>Experience with CRM software is a plus.</li><li>Ability to work independently and as part of a team.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>Friendly and supportive work environment.</li><li>Health insurance.</li><li>Paid time off.</li></ul></p><p><b>A Day in the Life:</b>  A typical day involves responding to client inquiries, resolving issues, documenting interactions and collaborating with colleagues to resolve complex problems.</p>