<p><b>What role you will play in team:</b> Provide exceptional customer service to our clients, resolving their banking-related inquiries and issues.</p><p><b>What you will do:</b> You'll be the first point of contact for customer queries, providing accurate information and solutions.</p><p><b>Key responsibility:</b><ul><li>Handle customer inquiries via phone, email, and chat.</li><li>Resolve customer issues efficiently and effectively.</li><li>Maintain accurate records of customer interactions.</li><li>Adhere to bank policies and procedures.</li><li>Maintain a high level of customer satisfaction.</li><li>Escalate complex issues to senior staff.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in any discipline.</li><li>Excellent communication and interpersonal skills.</li><li>Experience in customer service (preferred).</li><li>Knowledge of banking products and services (preferred).</li><li>Strong problem-solving skills.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career growth.</li><li>Positive and supportive work environment.</li><li>Employee banking benefits.</li><li>Comprehensive training program.</li></ul></p><p><b>A Day in the Life:</b>  A typical day involves handling customer inquiries, providing information, and resolving issues. You will be working in a team environment, providing excellent customer support and maintaining a high level of customer satisfaction.</p>