<p><strong>What role you will play in team:</strong> Provide technical assistance and support to end-users within the organization. </p><p><strong>What you will do:</strong>  Resolve technical issues, maintain IT infrastructure, and ensure smooth operation of systems.</p><p><strong>Key responsibility:</strong><ul><li>Provide first-level technical support to end-users.</li><li>Troubleshoot hardware and software issues.</li><li>Maintain IT infrastructure, including networks and servers.</li><li>Install and configure software and hardware.</li><li>Document IT processes and procedures.</li><li>Assist with IT projects as needed.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in Computer Science or a related field, or equivalent experience.</li><li>1-2 years of experience in IT support.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Familiarity with Windows and Mac operating systems.</li><li>Excellent communication and interpersonal skills.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and growth within the company.</li><li>Positive and supportive team environment.</li><li>Work-life balance initiatives.</li></ul></p><p><strong>A Day in the Life:</strong> Your day may involve responding to user requests, troubleshooting technical issues, and ensuring systems are running smoothly. You will work closely with end-users to resolve their problems. </p>