<p><b>What role you will play in team:</b> You will be a part of a dynamic team responsible for providing exceptional customer service and support in the life insurance sector. Your role is to build strong client relationships.</p><p><b>What you will do:</b> Assist clients with their life insurance needs, process applications, resolve queries and provide overall support to the team.</p><p><b>Key responsibility:</b><ul><li>Handle client inquiries via phone, email, and chat.</li><li>Process life insurance applications and maintain accurate records.</li><li>Collaborate with other team members to ensure smooth workflow.</li><li>Resolve client complaints effectively and efficiently.</li><li>Maintain up-to-date knowledge of life insurance products and regulations.</li><li>Adhere to company policies and procedures.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in any discipline.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation.</li><li>Proficiency in MS Office Suite.</li><li>Knowledge of life insurance principles (preferred).</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and growth.</li><li>Positive and supportive work environment.</li><li>Medical insurance.</li><li>Paid time off.</li></ul></p><p><b>A Day in the Life:</b> You will begin by responding to client emails. Then, you will move onto processing applications and resolving client queries. In the afternoon you may conduct client follow-up calls. Your day will be varied and engaging. </p>