<p><b>What role you will play in team:</b> You'll be a key part of our customer service team, providing excellent support to our life insurance policyholders. Your role involves resolving issues, answering queries, and ensuring customer satisfaction.</p><p><b>What you will do:</b> Respond to customer inquiries via phone, email, or chat. Resolve customer issues efficiently and effectively. Maintain accurate records of customer interactions.</p><p><b>Key responsibility:</b><ul><li>Respond to customer inquiries via phone, email, or chat.</li><li>Resolve customer issues and complaints in a timely and efficient manner.</li><li>Maintain accurate records of customer interactions.</li><li>Provide excellent customer service and build strong customer relationships.</li><li>Adhere to company policies and procedures.</li><li>Stay updated on life insurance products and services.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation.</li><li>Ability to work independently and as part of a team.</li><li>Proficiency in Microsoft Office Suite.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career advancement.</li><li>Positive and supportive work environment.</li><li>Health insurance and paid time off.</li></ul></p><p><b>A Day in the Life:</b> Your typical day includes answering customer calls, resolving their issues, documenting interactions and ensuring a high level of customer satisfaction.</p>