<p><strong>What role you will play in team:</strong> You will be the primary point of contact for our customers, providing exceptional support and resolving their inquiries efficiently and professionally.</p><p><strong>What you will do:</strong> You will handle inbound calls, emails, and chats, answering questions about insurance policies, claims, and other related matters.</p><p><strong>Key responsibility:</strong><ul><li>Answer inbound calls, emails, and chats from customers.</li><li>Provide accurate and timely information about insurance policies, claims, and other related matters.</li><li>Resolve customer inquiries and complaints effectively.</li><li>Maintain accurate records of customer interactions.</li><li>Adhere to company policies and procedures.</li><li>Meet performance metrics for call handling and customer satisfaction.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving skills.</li><li>Proficiency in Microsoft Office Suite.</li><li>Experience in customer service (preferred).</li><li>Knowledge of insurance products (preferred).</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and advancement.</li><li>Supportive and collaborative team environment.</li><li>Training and development opportunities.</li><li>Employee discounts and other perks.</li></ul></p><p><strong>A Day in the Life:</strong> A typical day involves answering customer calls and emails, providing information, resolving issues, and ensuring customer satisfaction.  You'll be a key part of building positive customer relationships.</p>