<p><strong>What role you will play in team:</strong> You will be the primary point of contact for our clients, resolving their queries and ensuring their satisfaction with our services.  </p><p><strong>What you will do:</strong> You will handle incoming calls and emails, provide information about our insurance products, and resolve customer issues efficiently and professionally.</p><p><strong>Key responsibility:</strong><ul><li>Handle incoming calls and emails from customers.</li><li>Provide information about insurance products and services.</li><li>Resolve customer issues and complaints.</li><li>Maintain accurate records of customer interactions.</li><li>Escalate complex issues to the appropriate department.</li><li>Maintain a high level of customer satisfaction.</li><li>Adhere to company policies and procedures.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving skills.</li><li>Proficiency in Microsoft Office Suite.</li><li>Experience in customer service is preferred but not mandatory.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career advancement.</li><li>Training and development opportunities.</li><li>Supportive and collaborative team environment.</li></ul></p><p><strong>A Day in the Life:</strong> A typical day will involve answering client calls, resolving issues, and ensuring client satisfaction.</p>