<p><strong>What role you will play in team:</strong> You'll be the voice of Policybazaar, providing excellent customer support and resolving insurance-related queries.</p><p><strong>What you will do:</strong> Respond to customer inquiries via phone, email, and chat, resolve issues efficiently, and maintain customer satisfaction.</p><p><strong>Key responsibility:</strong><ul><li>Responding to customer inquiries via phone, email, and chat</li><li>Resolving customer issues efficiently and effectively</li><li>Maintaining customer satisfaction and loyalty</li><li>Providing accurate and timely information</li><li>Escalating complex issues to the appropriate team members</li><li>Maintaining detailed records of customer interactions</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in any discipline</li><li>Excellent communication and interpersonal skills</li><li>Strong problem-solving and analytical skills</li><li>Experience in customer service (preferred)</li><li>Knowledge of insurance products (preferred)</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package</li><li>Opportunities for career advancement</li><li>Dynamic and fast-paced work environment</li><li>Health insurance and paid time off</li><li>Professional development opportunities</li></ul></p><p><strong>A Day in the Life:</strong> Your day will involve handling a high volume of customer inquiries, resolving their issues, and ensuring a positive customer experience. You will collaborate closely with other team members.</p>