<p><b>What role you will play in team:</b> Provide excellent customer service to life insurance policyholders, answering queries, and resolving issues efficiently.</p><p><b>What you will do:</b>  Handle inbound calls, respond to emails, and resolve customer issues related to policies, claims, and general inquiries.</p><p><b>Key responsibility:</b><ul><li>Handle inbound calls and emails from life insurance policyholders.</li><li>Answer policyholder inquiries efficiently and accurately.</li><li>Resolve customer issues and complaints effectively.</li><li>Maintain accurate records of customer interactions.</li><li>Provide excellent customer service and build rapport.</li><li>Adhere to company policies and procedures.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation.</li><li>Ability to work in a fast-paced environment.</li><li>Proficiency in MS Office.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Paid time off and holidays.</li><li>Opportunities for career advancement.</li><li>Growth opportunities.</li></ul></p><p><b>A Day in the Life:</b> Answering phones, responding to emails, resolving customer issues, and ensuring customer satisfaction.</p>