<p><b>What role you will play in team:</b> You will be the voice of our company, resolving customer queries and providing exceptional support.</p><p><b>What you will do:</b> You will handle inbound calls, emails, and other communication channels, providing solutions and information.</p><p><b>Key responsibility:</b><ul><li>Answering customer queries regarding policies, claims, and other insurance-related matters.</li><li>Resolving customer complaints and issues.</li><li>Providing accurate information and guidance to customers.</li><li>Maintaining accurate records of customer interactions.</li><li>Escalating complex issues to appropriate departments.</li><li>Meeting customer satisfaction targets.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>High school diploma or equivalent.</li><li>Excellent communication and customer service skills.</li><li>Ability to handle multiple tasks efficiently.</li><li>Strong problem-solving abilities.</li><li>Proficiency in MS Office Suite.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary.</li><li>Health insurance.</li><li>Paid time off.</li><li>Opportunities for growth.</li><li>Positive work environment.</li></ul></p><p><b>A Day in the Life:</b> A day involves handling customer inquiries through phone and email, resolving issues, and ensuring customer satisfaction.</p>