<p><strong>What role you will play in team:</strong> You'll be the voice of Shriram Life Insurance, providing exceptional support to our valued customers.</p><p><strong>What you will do:</strong> You'll handle customer inquiries, resolve issues, and ensure a positive customer experience.</p><p><strong>Key responsibility:</strong><ul><li>Answering customer inquiries via phone, email, and chat</li><li>Resolving customer issues efficiently and effectively</li><li>Providing accurate information about life insurance products and services</li><li>Maintaining accurate records of customer interactions</li><li>Escalating complex issues to the appropriate department</li><li>Adhering to company policies and procedures</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent</li><li>Excellent communication and interpersonal skills</li><li>Strong problem-solving and analytical skills</li><li>Experience in customer service preferred</li><li>Proficiency in Microsoft Office Suite</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary</li><li>Comprehensive training and development opportunities</li><li>Medical insurance</li><li>Paid time off</li></ul></p><p><strong>A Day in the Life:</strong> A typical day involves answering customer calls and emails, resolving issues, and ensuring that every interaction leaves the customer satisfied and informed. </p>