<p><b>What role you will play in team:</b>Providing excellent customer support and resolving customer queries.</p><p><b>What you will do:</b>Handling inbound calls, emails, and chats.</p><p><b>Key responsibility:</b><ul><li>Responding to customer inquiries via phone, email, and chat.</li><li>Resolving customer issues and complaints.</li><li>Providing information about insurance products and services.</li><li>Maintaining accurate records of customer interactions.</li><li>Escalating complex issues to appropriate departments.</li><li>Adhering to company policies and procedures.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>High school diploma or equivalent.</li><li>Excellent communication and customer service skills.</li><li>Experience in customer service (preferred).</li><li>Proficient in MS Office Suite.</li><li>Knowledge of insurance products (preferred).</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>Supportive and collaborative work environment.</li></ul></p><p><b>A Day in the Life:</b>Responding to customer inquiries, resolving issues, providing support, and ensuring customer satisfaction.</p>