<p><strong>What role you will play in team:</strong> You will provide technical support to our customers, troubleshooting issues and resolving their problems.</p><p><strong>What you will do:</strong> Diagnose and resolve technical issues related to Apple products and services.</p><p><strong>Key responsibility:</strong><ul><li>Provide technical support to customers via phone, email, or chat.</li><li>Diagnose and troubleshoot technical issues.</li><li>Resolve customer issues efficiently and effectively.</li><li>Maintain accurate records of customer interactions.</li><li>Adhere to company policies and procedures.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in Computer Science or a related field.</li><li>0-1 year of experience in technical support.</li><li>Strong understanding of Apple products and services.</li><li>Excellent communication and problem-solving skills.</li><li>Ability to work independently and as part of a team.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits.</li><li>Opportunities for professional development.</li><li>Comprehensive training on Apple products and services.</li><li>Health insurance coverage.</li><li>Paid time off.</li></ul></p><p><strong>A Day in the Life:</strong>  A typical day involves resolving customer technical issues via phone, email or chat, ensuring customer satisfaction and maintaining knowledge of Apple products.</p>