<p><strong>What role you will play in team:</strong> You will provide technical support to our clients, resolving their issues efficiently and effectively.</p><p><strong>What you will do:</strong> You will troubleshoot technical problems, provide remote support, and document solutions.</p><p><strong>Key responsibility:</strong><ul><li>Providing technical support to clients</li><li>Troubleshooting technical issues</li><li>Providing remote support via phone and email</li><li>Documenting solutions and troubleshooting steps</li><li>Maintaining client satisfaction</li><li>Escalating complex issues to senior support staff</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in computer science or related field</li><li>Excellent communication skills</li><li>Experience with troubleshooting software and hardware</li><li>Familiarity with remote support tools</li><li>Problem-solving skills</li><li>Patience and empathy</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary</li><li>Health insurance</li><li>Paid time off</li><li>Professional development opportunities</li><li>Performance bonuses</li></ul></p><p><strong>A Day in the Life:</strong>  You'll spend your day resolving client issues, documenting solutions, collaborating with colleagues, and updating your knowledge base.</p>