<p><b>What role you will play in team:</b> Provide technical support, troubleshoot and resolve issues, and ensure system stability. You will collaborate closely with other engineers and technical teams.</p><p><b>What you will do:</b> You will be responsible for diagnosing, resolving, and escalating technical issues related to IT systems and infrastructure.   </p><p><b>Key responsibility:</b><ul><li>Provide technical support to end-users, troubleshooting and resolving issues.</li><li>Monitor and maintain IT systems and infrastructure.</li><li>Diagnose and resolve hardware and software problems.</li><li>Document solutions and create knowledge base articles.</li><li>Collaborate with other engineers and technical teams.</li><li>Participate in on-call rotation.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in computer science or a related field.</li><li>Strong understanding of IT infrastructure and systems.</li><li>Experience with troubleshooting and resolving technical issues.</li><li>Excellent problem-solving and analytical skills.</li><li>Strong communication skills.</li><li>Experience with scripting and automation (preferred).</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and growth.</li><li>Health insurance, paid time off, and other benefits.</li><li>A challenging and rewarding work environment.</li><li>A chance to work with cutting-edge technology.</li></ul></p><p><b>A Day in the Life:</b> A typical day involves resolving technical problems, monitoring systems, collaborating with colleagues, and staying up-to-date on the latest technologies.</p>