<p><b>What role you will play in team:</b> Provide technical support to clients.</p><p><b>What you will do:</b> Troubleshoot and resolve technical issues for clients.</p><p><b>Key responsibility:</b><ul><li>Provide technical support to clients via phone, email, or chat.</li><li>Troubleshoot and resolve technical issues.</li><li>Document and track support requests.</li><li>Maintain knowledge base articles.</li><li>Collaborate with other engineers to resolve complex issues.</li><li>Escalate issues as needed.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in Computer Science or related field.</li><li>Experience in technical support (1-2 years).</li><li>Excellent problem-solving skills.</li><li>Strong communication and interpersonal skills.</li><li>Familiarity with various operating systems and software applications.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary.</li><li>Health insurance.</li><li>Paid time off.</li><li>Professional development opportunities.</li></ul></p><p><b>A Day in the Life:</b> You'll be responding to client inquiries, troubleshooting issues, documenting solutions and collaborating with a team to resolve issues.</p>