<p><b>What role you will play in team:</b> Provide technical support to end-users resolving software and hardware issues.</p><p><b>What you will do:</b> Assist users with troubleshooting their problems via phone or email</p><p><b>Key responsibility:</b><ul><li>Provide technical support to end-users.</li><li>Troubleshoot software and hardware problems.</li><li>Install and configure software and hardware.</li><li>Maintain network infrastructure</li><li>Document and track all support requests.</li><li>Collaborate with other team members to resolve issues.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's Degree in IT or related field</li><li>Experience in technical support (1-2 years)</li><li>Excellent troubleshooting and problem-solving skills</li><li>Strong communication and interpersonal skills</li><li>Familiarity with various operating systems and software applications</li></ul></p><p><b>Benefits Included:</b><ul><li>Health Insurance</li><li>Paid time off</li><li>Performance bonuses</li><li>Professional development opportunities</li></ul></p><p><b>A Day in the Life:</b> You will be answering calls, emails, solving problems and working with a team to resolve more complex situations.</p>