<p><b>What role you will play in team:</b> Provide excellent customer service support to clients, answering inquiries and resolving issues related to life insurance policies.</p><p><b>What you will do:</b> Handle incoming calls, emails, and other communications from clients, providing accurate information and solutions.</p><p><b>Key responsibility:</b><ul><li>Handle inbound calls, emails, and other customer inquiries.</li><li>Provide accurate and timely information regarding life insurance policies.</li><li>Resolve customer issues and complaints efficiently and effectively.</li><li>Maintain accurate records of customer interactions.</li><li>Adhere to company policies and procedures.</li><li>Contribute to a positive and helpful customer experience.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>High school diploma or equivalent.</li><li>Excellent customer service skills and communication skills.</li><li>Strong problem-solving and conflict resolution skills.</li><li>Knowledge of life insurance policies is preferred.</li><li>Proficiency in Microsoft Office Suite.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>A positive and supportive work environment.</li><li>Opportunities for growth within the company.</li></ul></p><p><b>A Day in the Life:</b> A typical day involves answering customer calls, resolving their issues, providing accurate information, and maintaining detailed records of all interactions.  A focus on empathy and clear communication is essential.</p>