<p><strong>What role you will play in team:</strong> Provide excellent customer service support to policyholders, handling inquiries and resolving issues effectively.</p><p><strong>What you will do:</strong> Respond to customer inquiries via phone and email, resolve complaints, and ensure customer satisfaction.</p><p><strong>Key responsibility:</strong><ul><li>Answer customer inquiries via phone and email.</li><li>Resolve customer complaints and issues.</li><li>Maintain accurate records of customer interactions.</li><li>Provide information on insurance products and services.</li><li>Escalate complex issues to appropriate personnel.</li><li>Contribute to improving customer service processes.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving skills.</li><li>Patience and empathy.</li><li>Proficiency in MS Office.</li><li>Experience in customer service (preferred).</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>Supportive and collaborative work environment.</li><li>Health insurance.</li><li>Paid time off.</li></ul></p><p><strong>A Day in the Life:</strong> You'll spend your day assisting customers, answering inquiries, resolving issues, and ensuring they have a positive experience with our company.</p>