<p><strong>What role you will play in team:</strong> You’ll be a key member of our technical support team, providing remote assistance to our clients.</p><p><strong>What you will do:</strong> You will troubleshoot technical issues, provide solutions, and ensure client satisfaction.</p><p><strong>Key responsibility:</strong><ul><li>Provide remote technical support to clients</li><li>Troubleshoot and resolve technical issues</li><li>Document solutions and maintain knowledge base</li><li>Escalate complex issues to senior engineers</li><li>Maintain excellent communication with clients</li><li>Meet service level agreements (SLAs)</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in computer science or related field</li><li>0-1 year of experience in technical support</li><li>Strong troubleshooting and problem-solving skills</li><li>Excellent communication and interpersonal skills</li><li>Proficiency in relevant software and hardware</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary</li><li>Comprehensive benefits package</li><li>Opportunities for career advancement</li><li>Training and development programs</li><li>Work-life balance</li></ul></p><p><strong>A Day in the Life:</strong>  You’ll spend your day remotely assisting clients with their technical problems, providing solutions, and documenting your work.</p>