<p><b>What role you will play in team:</b> You will provide technical support to our clients, resolving their issues and ensuring their satisfaction.</p><p><b>What you will do:</b> You will handle technical issues, answer client queries, and provide training on our products and services.</p><p><b>Key responsibility:</b><ul><li>Provide first and second-level technical support to clients.</li><li>Troubleshoot technical issues and resolve problems efficiently.</li><li>Document technical issues and solutions.</li><li>Maintain accurate records of client interactions.</li><li>Participate in training sessions to keep up-to-date on new products and services.</li><li>Communicate effectively with clients and internal teams.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in computer science or a related field.</li><li>Excellent communication and problem-solving skills.</li><li>Experience with technical support and troubleshooting.</li><li>Knowledge of relevant software and hardware.</li><li>Ability to work independently and as part of a team.</li><li>Strong customer service skills.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and advancement.</li><li>A supportive and collaborative work environment.</li><li>Opportunities for career growth.</li><li>Comprehensive health insurance and other employee benefits.</li></ul></p><p><b>A Day in the Life:</b> A typical day involves providing technical support to clients via phone, email, or chat, troubleshooting problems, and documenting solutions.</p>