<p><strong>What role you will play in team:</strong> Provide technical support to employees, ensuring smooth operation of IT systems and resolving technical issues efficiently.</p><p><strong>What you will do:</strong> Diagnose and resolve hardware and software issues, provide training to users, and maintain IT infrastructure.</p><p><strong>Key responsibility:</strong><ul><li>Provide first and second-level technical support to employees.</li><li>Diagnose and resolve hardware and software problems.</li><li>Install, configure, and maintain computer systems and peripherals.</li><li>Troubleshoot network connectivity issues.</li><li>Maintain IT inventory and documentation.</li><li>Provide training to users on IT systems and software.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in Computer Science or a related field.</li><li>2+ years of experience in IT support.</li><li>Strong knowledge of Windows and macOS operating systems.</li><li>Experience with network troubleshooting.</li><li>Excellent problem-solving and communication skills.</li><li>ITIL Foundation certification preferred.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Professional development opportunities.</li><li>Collaborative and inclusive work environment.</li><li>Health insurance.</li><li>Paid time off.</li></ul></p><p><strong>A Day in the Life:</strong> A day may involve resolving user issues remotely or on-site, troubleshooting technical problems, and providing training.  You'll be essential in maintaining seamless IT operations.</p>