<p><strong>What role you will play in team:</strong> You will be the first point of contact for our customers, providing excellent customer service and resolving their issues.</p><p><strong>What you will do:</strong> You will handle customer inquiries via phone and email, troubleshoot technical problems, and ensure customer satisfaction.</p><p><strong>Key responsibility:</strong><ul><li>Responding to customer inquiries via phone and email</li><li>Troubleshooting technical issues and providing solutions</li><li>Resolving customer complaints and escalating issues as needed</li><li>Maintaining accurate records of customer interactions</li><li>Meeting customer service metrics</li><li>Contributing to continuous improvement of customer service processes</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in any discipline</li><li>Excellent communication and interpersonal skills</li><li>Strong problem-solving and troubleshooting skills</li><li>Experience in customer service</li><li>Proficiency in using CRM software</li><li>Ability to work in a fast-paced environment</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package</li><li>Opportunities for professional development</li><li>A dynamic and fast-paced work environment</li><li>Medical insurance</li><li>Paid time off</li></ul></p><p><strong>A Day in the Life:</strong>  You'll spend your day helping customers resolve problems, answering questions, and making sure everyone has a positive experience with our services.</p>