<p><strong>What role you will play in team:</strong> Provide excellent support to clients by resolving their queries and addressing their concerns efficiently and professionally.</p><p><strong>What you will do:</strong> Handle customer inquiries through phone and email, troubleshoot issues, and ensure customer satisfaction.</p><p><strong>Key responsibility:</strong><ul><li>Respond to customer inquiries via phone, email, and chat.</li><li>Resolve customer issues and complaints.</li><li>Provide technical support and guidance to clients.</li><li>Maintain accurate records of customer interactions.</li><li>Escalate complex issues to the appropriate team members.</li><li>Contribute to the improvement of customer support processes.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving abilities.</li><li>Experience in customer support or a related field.</li><li>Proficiency in Microsoft Office Suite.</li><li>Ability to work independently and as part of a team.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary.</li><li>Health insurance.</li><li>Paid time off.</li><li>Opportunities for advancement.</li><li>Positive work environment.</li></ul></p><p><strong>A Day in the Life:</strong> A typical day involves handling customer calls and emails, resolving issues, and ensuring customer satisfaction. You'll be the first point of contact for our clients.</p>