<p><b>What role you will play in team:</b> You will be a valuable member of our customer support team, providing excellent service and resolving customer inquiries related to insurance policies.</p><p><b>What you will do:</b>  You will address customer questions, troubleshoot policy issues, and provide accurate information about insurance products. You will strive to ensure high levels of customer satisfaction.</p><p><b>Key responsibility:</b><ul><li>Responding to customer inquiries via phone, email, and chat</li><li>Troubleshooting policy issues and providing solutions</li><li>Processing policy changes and updates</li><li>Providing accurate information about insurance products</li><li>Escalating complex issues to senior support staff</li><li>Maintaining accurate records of customer interactions</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in any discipline</li><li>Excellent communication and problem-solving skills</li><li>Strong customer service orientation</li><li>Proficiency in MS Office Suite</li><li>Ability to work in a fast-paced environment</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package</li><li>Opportunities for professional development</li><li>Positive and supportive work environment</li><li>Medical Insurance</li></ul></p><p><b>A Day in the Life:</b> You'll handle a high volume of customer requests, researching solutions, and assisting with policy-related questions.  Your goal is to leave each customer with a positive experience and resolved issues.</p>