<p><strong>What role you will play in team:</strong> Providing exceptional customer service is paramount.  You'll be a key point of contact for our policyholders.</p><p><strong>What you will do:</strong> You will assist customers with their inquiries and resolve their issues.</p><p><strong>Key responsibility:</strong><ul><li>Answer customer inquiries via phone, email, and chat</li><li>Resolve customer issues</li><li>Process policy changes</li><li>Maintain accurate records</li><li>Meet customer service level agreements</li><li>Escalate complex issues to supervisors</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent</li><li>Excellent communication and interpersonal skills</li><li>Strong customer service skills</li><li>Proficiency in MS Office</li><li>Ability to work independently and as part of a team</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary</li><li>Medical Insurance</li><li>Paid time off</li><li>Opportunities for career advancement</li></ul></p><p><strong>A Day in the Life:</strong> A typical day will involve handling a high volume of customer inquiries, resolving issues, and providing excellent customer service.</p>