<p><strong>What role you will play in team:</strong>  You will be the primary point of contact for customers, resolving inquiries and providing excellent service.</p><p><strong>What you will do:</strong> You will handle inbound calls, emails, and other communication channels to assist customers with their insurance needs.</p><p><strong>Key responsibility:</strong><ul><li>Handle inbound customer inquiries via phone, email, and chat.</li><li>Resolve customer issues and complaints efficiently and effectively.</li><li>Provide accurate information about insurance products and services.</li><li>Maintain accurate records of customer interactions.</li><li>Follow up on customer issues to ensure resolution.</li><li>Maintain a high level of customer satisfaction.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and decision-making skills.</li><li>Proficiency in Microsoft Office Suite.</li><li>Experience in customer service is a plus.</li><li>Basic knowledge of insurance is helpful.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and comprehensive benefits package.</li><li>Paid time off and holidays.</li><li>Opportunities for career advancement.</li><li>Positive and supportive work environment.</li><li>Comprehensive training and development.</li></ul></p><p><strong>A Day in the Life:</strong> You'll be handling customer calls, emails, and resolving issues, providing friendly and efficient support throughout the day.</p>