<p><strong>What role you will play in team:</strong> Lead and mentor a team focused on providing excellent BFSI operational support.</p><p><strong>What you will do:</strong> Oversee daily operations, ensure smooth processes and achieve performance targets.</p><p><strong>Key responsibility:</strong><ul><li>Manage and mentor a team of operations professionals.</li><li>Oversee daily operations and ensure efficiency.</li><li>Implement process improvements and automation.</li><li>Monitor key performance indicators (KPIs).</li><li>Ensure compliance with industry regulations.</li><li>Resolve operational issues and escalations.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in business administration, management or related field.</li><li>5+ years of experience in BFSI operations management.</li><li>Strong leadership and team management skills.</li><li>Proficient in project management methodologies.</li><li>Excellent problem-solving and analytical skills.</li><li>Experience with operational process improvement.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Professional development opportunities.</li><li>Collaborative and inclusive work environment.</li><li>Medical Insurance</li><li>Performance-based bonuses</li></ul></p><p><strong>A Day in the Life:</strong> A typical day involves leading team meetings, overseeing operations, resolving issues, and implementing improvements to processes, all while maintaining a focus on regulatory compliance.</p>