<p><b>What role you will play in team:</b> You'll be the primary point of contact for customers, providing excellent service and support throughout the lending process.</p><p><b>What you will do:</b> You will handle customer inquiries, resolve issues, and ensure customer satisfaction.</p><p><b>Key responsibility:</b><ul><li>Answer customer inquiries via phone, email, or chat.</li><li>Resolve customer issues efficiently and effectively.</li><li>Maintain accurate records of customer interactions.</li><li>Process customer requests and transactions.</li><li>Collaborate with other teams to resolve complex issues.</li><li>Adhere to customer service standards and best practices.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and customer service skills.</li><li>Proficiency in relevant software and systems.</li><li>Ability to work independently and as part of a team.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional growth and development.</li><li>Positive and supportive work environment.</li><li>Health insurance and other employee benefits.</li></ul></p><p><b>A Day in the Life:</b> Your day will be filled with helping customers, answering their questions, resolving issues, and ensuring they have a positive experience.</p>