<p><strong>What role you will play in team:</strong> You'll provide excellent customer service, resolving queries and addressing concerns related to lending products.</p><p><strong>What you will do:</strong> You'll handle customer inquiries, resolve issues, and maintain customer satisfaction.</p><p><strong>Key responsibility:</strong><ul><li>Handle customer inquiries via phone, email, and chat.</li><li>Resolve customer issues and complaints promptly and efficiently.</li><li>Maintain accurate records of customer interactions.</li><li>Provide information on lending products and services.</li><li>Ensure customer satisfaction and build strong relationships.</li><li>Adhere to bank policies and procedures.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in any discipline.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and customer service skills.</li><li>Proficiency in MS Office.</li><li>Ability to work independently and as part of a team.</li><li>Knowledge of banking operations is a plus.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits.</li><li>Opportunities for growth within the bank.</li><li>Comprehensive training programs.</li><li>Employee assistance program.</li><li>Health insurance.</li></ul></p><p><strong>A Day in the Life:</strong> A typical day will involve handling customer calls, resolving issues, providing information, and ensuring customer satisfaction.</p>