<p><strong>What role you will play in team:</strong> Provide excellent customer service to clients, addressing their inquiries and resolving their issues efficiently and effectively.</p><p><strong>What you will do:</strong> Answer calls, respond to emails, and resolve customer issues related to life insurance policies.</p><p><strong>Key responsibility:</strong><ul><li>Answer incoming calls and emails from clients.</li><li>Provide information about life insurance policies.</li><li>Resolve customer issues and complaints.</li><li>Maintain accurate records of customer interactions.</li><li>Escalate complex issues to appropriate personnel.</li><li>Contribute to maintaining high customer satisfaction levels.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation.</li><li>Ability to handle multiple tasks simultaneously.</li><li>Patience and empathy in dealing with customers.</li><li>Proficiency in using customer relationship management (CRM) systems.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>Positive and supportive work environment.</li><li>Opportunities for career advancement.</li></ul></p><p><strong>A Day in the Life:</strong>  Involves handling customer inquiries, resolving issues, and ensuring a positive customer experience.</p>