<p><strong>What role you will play in team:</strong> You'll provide technical support to our insurance department, ensuring smooth IT operations and resolving technical issues promptly.</p><p><strong>What you will do:</strong> Troubleshoot IT problems, provide technical assistance to users, and maintain IT equipment.</p><p><strong>Key responsibility:</strong><ul><li>Provide first and second-level technical support to end-users.</li><li>Troubleshoot hardware, software, and network problems.</li><li>Install and configure computer systems and software.</li><li>Maintain IT equipment and ensure its proper functioning.</li><li>Document technical solutions and procedures.</li><li>Provide training to users on IT systems and applications.</li><li>Maintain security and confidentiality of IT assets.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in Computer Science or a related field.</li><li>Experience in IT support or help desk environment.</li><li>Strong problem-solving and analytical skills.</li><li>Proficiency in troubleshooting computer hardware and software.</li><li>Excellent communication and interpersonal skills.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional growth and development.</li><li>Supportive and collaborative work environment.</li><li>Comprehensive Health insurance.</li><li>Paid Time Off</li></ul></p><p><strong>A Day in the Life:</strong> Your day will involve resolving technical issues, assisting users remotely or in-person, and ensuring the smooth operation of our IT systems. You will work collaboratively with other team members to solve complex problems.</p>