<p><strong>What role you will play in team:</strong>You'll be the voice of our company for our customers. Providing friendly and efficient service to resolve customer queries and issues.</p><p><strong>What you will do:</strong>You will answer incoming calls, handle emails, process requests, and provide information on life insurance policies.</p><p><strong>Key responsibility:</strong><ul><li>Responding to customer inquiries via phone, email, and other channels.</li><li>Resolving customer issues and complaints efficiently and effectively.</li><li>Providing accurate information about life insurance policies and procedures.</li><li>Processing customer requests and transactions.</li><li>Maintaining accurate records of customer interactions.</li><li>Escalating complex issues to appropriate personnel.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and customer service skills.</li><li>Proficiency in MS Office suite.</li><li>Ability to work independently and as part of a team.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>Positive and supportive work environment.</li><li>Growth and advancement opportunities.</li></ul></p><p><strong>A Day in the Life:</strong>A typical day includes handling customer calls, emails, resolving inquiries, processing requests, and maintaining detailed records of interactions.</p>