<p><strong>What role you will play in team:</strong> Provide exceptional customer service to life insurance policyholders, answering inquiries and resolving issues efficiently and professionally.</p><p><strong>What you will do:</strong> Respond to customer inquiries via phone, email, and chat, resolve policy issues, and process requests.</p><p><strong>Key responsibility:</strong><ul><li>Respond to customer inquiries promptly and efficiently.</li><li>Resolve customer issues and complaints effectively and professionally.</li><li>Process customer requests accurately and in a timely manner.</li><li>Maintain accurate records of all customer interactions.</li><li>Adhere to company policies and procedures.</li><li>Contribute to a positive and customer-centric environment.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation.</li><li>Ability to work independently and as part of a team.</li><li>Proficiency in Microsoft Office Suite.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>Positive and supportive work environment.</li></ul></p><p><strong>A Day in the Life:</strong>  Your day will be filled with assisting customers via phone and email, resolving their issues and ensuring their satisfaction.</p>