<p><strong>What role you will play in team:</strong> You'll be the first point of contact for our clients, providing excellent customer support.</p><p><strong>What you will do:</strong> You'll answer inquiries, resolve issues, and ensure a positive client experience.</p><p><strong>Key responsibility:</strong><ul><li>Answer client calls and emails promptly and professionally.</li><li>Resolve client inquiries and complaints efficiently.</li><li>Provide accurate information about our life insurance products.</li><li>Process policy changes and updates.</li><li>Maintain accurate records of client interactions.</li><li>Contribute to a positive and helpful customer experience.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent.</li><li>Excellent communication and customer service skills.</li><li>Strong problem-solving and decision-making skills.</li><li>Ability to work independently and as part of a team.</li><li>Proficiency in using customer relationship management (CRM) software.</li><li>Knowledge of life insurance products is a plus.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career advancement.</li><li>Positive and supportive work environment.</li></ul></p><p><strong>A Day in the Life:</strong> Your day will involve answering client inquiries, resolving issues, and ensuring their satisfaction.</p>