<p><b>What role you will play in team:</b> You will be the voice of our company, providing exceptional customer service and support to our clients.</p><p><b>What you will do:</b> You will handle customer inquiries, resolve issues, and ensure customer satisfaction.</p><p><b>Key responsibility:</b><ul><li>Handling inbound and outbound customer calls.</li><li>Addressing customer inquiries and complaints.</li><li>Resolving customer issues effectively and efficiently.</li><li>Providing information on insurance products and services.</li><li>Maintaining accurate records of customer interactions.</li><li>Meeting customer service targets and KPIs.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in any discipline.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation.</li><li>Ability to work in a fast-paced environment.</li><li>Proficiency in Microsoft Office Suite.</li><li>Basic understanding of insurance concepts is preferred.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits.</li><li>Opportunities for professional growth and development.</li><li>A positive and supportive work environment.</li><li>Health insurance and other employee benefits.</li><li>Employee recognition programs.</li></ul></p><p><b>A Day in the Life:</b>A typical day involves handling multiple calls, resolving issues, providing information, and ensuring customer satisfaction. Effective communication is key.</p>