<p><b>What role you will play in team:</b> You will be the voice of the insurance company, providing excellent customer support and resolving inquiries effectively.</p><p><b>What you will do:</b> Answer customer calls, address concerns, and provide information regarding policies, claims, and other insurance related issues.</p><p><b>Key responsibility:</b><ul><li>Answering inbound calls from insurance customers.</li><li>Providing information and assistance on insurance policies, claims, and other related matters.</li><li>Resolving customer inquiries and complaints promptly and efficiently.</li><li>Maintaining accurate records of customer interactions.</li><li>Meeting customer satisfaction targets.</li><li>Working effectively as part of a team.</li><li>Adhering to company policies and procedures.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>High school diploma or equivalent.</li><li>Excellent communication and customer service skills.</li><li>Ability to work in a fast-paced environment.</li><li>Basic computer skills.</li><li>Knowledge of the insurance industry (preferred).</li><li>Strong problem-solving and decision-making skills.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career advancement.</li><li>Training and development programs.</li><li>Supportive and inclusive work environment.</li><li>Paid time off and holidays.</li></ul></p><p><b>A Day in the Life:</b> You will spend your day handling customer calls, resolving their issues, and providing information related to their insurance policies, striving to ensure a positive customer experience.</p>