<p><b>What role you will play in team:</b> Providing technical support to clients.</p><p><b>What you will do:</b> Troubleshoot technical issues, resolve problems efficiently, and ensure client satisfaction.</p><p><b>Key responsibility:</b><ul><li>Providing technical support via phone, email, and chat.</li><li>Troubleshooting and resolving technical issues.</li><li>Documenting solutions and creating knowledge base articles.</li><li>Escalating complex issues to senior engineers.</li><li>Maintaining a high level of customer satisfaction.</li><li>Working with the team to resolve issues.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in a related technical field.</li><li>0-1 years of experience in a similar role.</li><li>Excellent problem-solving skills and troubleshooting abilities.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work under pressure and meet deadlines.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits.</li><li>Professional development opportunities.</li><li>A supportive and collaborative work environment.</li></ul></p><p><b>A Day in the Life:</b> Your daily tasks involve providing efficient technical assistance, resolving client issues, and documenting solutions in the knowledge base.</p>