<p><b>What role you will play in team:</b> Provide IT support to employees, troubleshooting technical issues and ensuring smooth operations. You’ll be part of a dedicated IT support team.</p><p><b>What you will do:</b> Respond to technical support requests, diagnose and resolve problems, and provide guidance to users.  You’ll ensure our employees have the tools they need to work efficiently.</p><p><b>Key responsibility:</b><ul><li>Provide first-line IT support to employees.</li><li>Diagnose and resolve technical issues via phone, email, and in-person.</li><li>Maintain detailed records of support interactions.</li><li>Install and configure software and hardware.</li><li>Maintain inventory of IT equipment.</li><li>Ensure timely resolution of support requests.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in Computer Science or a related field.</li><li>1-2 years of experience in IT support.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Excellent communication and interpersonal skills.</li><li>Knowledge of various operating systems and software.</li><li>Ability to work effectively under pressure.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career advancement.</li><li>Professional development opportunities.</li><li>Medical Insurance.</li><li>Paid Time Off.</li></ul></p><p><b>A Day in the Life:</b>  Your day involves responding to IT support requests, troubleshooting technical problems, and ensuring employee productivity.</p>