<p><b>What role you will play in team:</b> You will be a part of the core operations team ensuring seamless transactions and resolving customer issues.</p><p><b>What you will do:</b> You will handle customer queries, investigate transaction issues, and maintain operational efficiency.</p><p><b>Key responsibility:</b><ul><li>Resolve customer queries and complaints related to transactions.</li><li>Investigate and resolve transaction discrepancies.</li><li>Monitor transaction processing and identify potential issues.</li><li>Maintain operational efficiency and improve processes.</li><li>Collaborate with other teams to ensure smooth operations.</li><li>Adhere to company policies and regulatory guidelines.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in any discipline.</li><li>Excellent communication and problem-solving skills.</li><li>Strong attention to detail and accuracy.</li><li>Proficiency in MS Office Suite.</li><li>Experience in customer service (preferred).</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>Dynamic and fast-paced work environment.</li><li>Health insurance.</li><li>Employee stock options.</li></ul></p><p><b>A Day in the Life:</b> A day involves addressing customer queries, investigating issues, and collaborating with colleagues to maintain a smooth workflow.</p>