<p><strong>What role you will play in team:</strong> Lead and mentor a team of product managers, defining and executing the product strategy for our customer service solutions.</p><p><strong>What you will do:</strong>  Develop a long-term product vision,  manage the product portfolio and work with cross-functional teams.</p><p><strong>Key responsibility:</strong><ul><li>Develop and execute the product strategy for a portfolio of products.</li><li>Lead and mentor a team of product managers.</li><li>Define product vision, roadmap, and strategy.</li><li>Conduct market research and competitive analysis.</li><li>Manage product backlog and prioritize features.</li><li>Work with engineering, design, and sales teams.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in business administration or a related field.</li><li>5-7 years of experience in product management.</li><li>Experience leading and mentoring a team.</li><li>Strong understanding of Agile development methodologies.</li><li>Excellent communication, presentation, and leadership skills.</li><li>Experience in the customer service industry is a plus.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits.</li><li>Opportunities for professional development.</li><li>Leadership opportunities.</li><li>Collaborative and supportive work environment.</li><li>Flexible work arrangements.</li></ul></p><p><strong>A Day in the Life:</strong> A typical day involves team meetings, strategic planning, collaborating with other departments, and reviewing progress against product goals.</p>