<p><strong>What role you will play in team:</strong> You will provide first and second-level technical support to our employees, ensuring smooth and efficient operations.</p><p><strong>What you will do:</strong> Troubleshoot technical issues, provide remote and on-site support, and maintain IT infrastructure.</p><p><strong>Key responsibility:</strong><ul><li>Provide first and second-level technical support to employees via phone, email, and in-person.</li><li>Troubleshoot hardware, software, and network issues.</li><li>Maintain IT infrastructure, including computers, printers, and network devices.</li><li>Install and configure software and hardware.</li><li>Document IT processes and procedures.</li><li>Maintain inventory of IT assets.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in Information Technology or a related field.</li><li>0-1 year of experience in IT support.</li><li>Strong understanding of computer hardware and software.</li><li>Experience with Windows and macOS operating systems.</li><li>Excellent problem-solving and communication skills.</li><li>Ability to work independently and as part of a team.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career growth.</li><li>A dynamic and challenging work environment.</li><li>Comprehensive health insurance.</li><li>Paid time off and holidays.</li></ul></p><p><strong>A Day in the Life:</strong> A day involves troubleshooting technical issues, providing support to users, and maintaining IT infrastructure.  You'll be resolving problems and ensuring smooth operation of systems.</p>