<p><strong>What role you will play in team:</strong>  You will be the first point of contact for our customers, providing excellent service and resolving their inquiries efficiently. Your positive attitude will be a great asset to our team.</p><p><strong>What you will do:</strong> You will answer customer calls, emails, and chats, addressing their questions and concerns about our insurance products. You'll also process simple policy changes.</p><p><strong>Key responsibility:</strong><ul><li>Answering customer inquiries via phone, email, and chat.</li><li>Providing excellent customer service and support.</li><li>Resolving customer issues and complaints effectively.</li><li>Processing simple policy changes and updates.</li><li>Maintaining accurate records of customer interactions.</li><li>Adhering to company policies and procedures.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and customer service skills.</li><li>Proficiency in MS Office suite.</li><li>Ability to work independently and as part of a team.</li><li>Experience in customer service (preferred).</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for growth and advancement.</li><li>A positive and supportive work environment.</li><li>Paid time off and holidays.</li><li>Employee discounts.</li></ul></p><p><strong>A Day in the Life:</strong> Answering customer inquiries, resolving issues, processing requests, and ensuring a positive customer experience.</p>