<p><strong>What role you will play in team:</strong> You will be a part of a dynamic team handling customer queries and providing support in processing insurance claims. Your contribution will directly impact customer satisfaction and operational efficiency.</p><p><strong>What you will do:</strong> You will handle basic customer queries related to insurance policies, assist in claim processing, and maintain accurate records. This role provides a great opportunity to learn the insurance industry.</p><p><strong>Key responsibility:</strong><ul><li>Answering customer inquiries via phone and email.</li><li>Assisting with claim processing and documentation.</li><li>Maintaining accurate records of customer interactions and transactions.</li><li>Supporting senior team members in various tasks.</li><li>Following company policies and procedures.</li><li>Meeting daily/weekly targets set by supervisors.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in any discipline.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in Microsoft Office Suite.</li><li>Basic understanding of insurance principles is a plus.</li><li>Ability to work independently and as part of a team.</li><li>Strong problem-solving and analytical skills.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and growth.</li><li>Positive and supportive work environment.</li><li>Health insurance coverage.</li><li>Paid time off.</li><li>Performance-based bonuses.</li></ul></p><p><strong>A Day in the Life:</strong> You will start by reviewing your emails and answering customer queries. Then, you will assist in processing claims and maintaining records. The day includes various tasks depending on the team’s needs, ensuring everything is efficiently managed.</p>