<p><b>What role you will play in team:</b>  You will be the primary point of contact for our policyholders, providing exceptional customer service and resolving their inquiries efficiently and effectively.</p><p><b>What you will do:</b> You'll answer policyholder questions, handle complaints, process policy changes, and ensure a positive customer experience.</p><p><b>Key responsibility:</b><ul><li>Responding to customer inquiries via phone, email, or chat</li><li>Resolving customer complaints and issues</li><li>Processing policy changes and updates</li><li>Maintaining accurate records of customer interactions</li><li>Providing information about life insurance products and services</li><li>Meeting customer satisfaction targets</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>High school diploma or equivalent</li><li>Excellent communication and interpersonal skills</li><li>Strong problem-solving and customer service skills</li><li>Proficiency in MS Office</li><li>Experience in customer service (preferred)</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary</li><li>Medical insurance</li><li>Paid time off</li><li>Opportunities for career advancement</li></ul></p><p><b>A Day in the Life:</b>  A typical day would involve handling various customer inquiries, resolving issues, providing information, and ensuring customer satisfaction.</p>