<p><strong>What role you will play in team:</strong> You will provide excellent customer service to life insurance policyholders, resolving queries and maintaining satisfaction.</p><p><strong>What you will do:</strong> You will handle inbound calls, emails, and other communication channels, providing support and information to policyholders.</p><p><strong>Key responsibility:</strong><ul><li>Respond to customer inquiries regarding policy details, claims, and other related matters.</li><li>Resolve customer issues and complaints in a timely and efficient manner.</li><li>Maintain accurate records of customer interactions.</li><li>Provide exceptional customer service and maintain a positive image of the company.</li><li>Escalate complex issues to appropriate personnel.</li><li>Adhere to company policies and procedures.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree or equivalent experience.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation.</li><li>Ability to work independently and as part of a team.</li><li>Proficiency in MS Office Suite</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Comprehensive training and development opportunities.</li><li>Opportunities for career advancement.</li><li>Health insurance and paid leaves</li></ul></p><p><strong>A Day in the Life:</strong> Your day will be spent handling customer inquiries via phone and email, resolving issues and providing support to policyholders.  Maintaining a high level of customer satisfaction is key.</p>