<p><b>What role you will play in team:</b> You'll be the primary point of contact for our customers, answering questions and resolving issues.</p><p><b>What you will do:</b> You will handle inbound calls, emails, and chats, providing exceptional customer service.</p><p><b>Key responsibility:</b><ul><li>Handling inbound customer inquiries via phone, email, and chat.</li><li>Providing accurate and timely information to customers.</li><li>Resolving customer issues and complaints efficiently and effectively.</li><li>Maintaining accurate records of customer interactions.</li><li>Escalating complex issues to the appropriate personnel.</li><li>Adhering to customer service standards and procedures.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and conflict resolution skills.</li><li>Experience in customer service (preferred).</li><li>Proficiency in MS Office Suite.</li><li>Ability to work independently and as part of a team.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Paid time off.</li><li>Health insurance.</li><li>Opportunities for career advancement.</li><li>Positive and supportive work environment.</li></ul></p><p><b>A Day in the Life:</b> You'll spend your day resolving customer issues, answering questions, and ensuring a positive customer experience.</p>