<p><strong>What role you will play in team:</strong> You will be the voice of our company, providing exceptional customer service to our life insurance policyholders.</p><p><strong>What you will do:</strong>  You will answer inquiries, resolve issues, and ensure a positive customer experience. You'll maintain a high level of customer satisfaction.</p><p><strong>Key responsibility:</strong><ul><li>Answer inbound calls and emails from life insurance policyholders.</li><li>Provide accurate and timely information about policy coverage, benefits, and claims.</li><li>Resolve customer issues and complaints effectively.</li><li>Maintain accurate records of customer interactions.</li><li>Adhere to company policies and procedures.</li><li>Contribute to a positive and productive team environment.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation.</li><li>Proficiency in using computer systems and software.</li><li>Ability to work in a fast-paced environment.</li><li>Knowledge of life insurance products and processes is a plus.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Comprehensive training and development opportunities.</li><li>Opportunities for career advancement.</li><li>Positive and supportive work environment.</li><li>Work from office.</li></ul></p><p><strong>A Day in the Life:</strong>  A day involves answering calls and emails, providing accurate information, resolving problems, and ensuring a positive experience for our clients.</p>