<p><b>What role you will play in team:</b> Providing excellent customer service to life insurance policyholders.</p><p><b>What you will do:</b> Addressing customer inquiries, resolving issues, and ensuring customer satisfaction.</p><p><b>Key responsibility:</b><ul><li>Answering customer inquiries via phone, email, or chat.</li><li>Resolving customer issues in a timely and efficient manner.</li><li>Providing information about life insurance products and policies.</li><li>Maintaining accurate records of customer interactions.</li><li>Escalating complex issues to appropriate personnel.</li><li>Meeting customer satisfaction targets.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service skills.</li><li>Ability to work independently and as part of a team.</li><li>Proficiency in Microsoft Office Suite.</li><li>Knowledge of life insurance products (preferred).</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>A supportive and collaborative work environment.</li><li>Health insurance.</li><li>Paid time off.</li></ul></p><p><b>A Day in the Life:</b> A typical day involves answering customer inquiries, resolving issues, and providing information about life insurance products.</p>