<p><b>What role you will play in team:</b> You will be responsible for maintaining accurate policy records and ensuring smooth policy administration. Your role directly supports customer satisfaction and operational efficiency.</p><p><b>What you will do:</b> Process policy changes, handle customer inquiries, maintain policy databases, and ensure compliance with regulatory requirements. Your role is crucial for accurate record-keeping and efficient policy management.</p><p><b>Key responsibility:</b><ul><li>Processing policy changes (e.g., address changes, beneficiary updates)</li><li>Responding to customer inquiries regarding their policies</li><li>Maintaining accurate policy records in the company database</li><li>Ensuring compliance with regulatory requirements</li><li>Identifying and resolving policy-related issues</li><li>Collaborating with other departments to ensure smooth policy administration</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree or equivalent experience</li><li>Excellent communication and customer service skills</li><li>Strong organizational and time management skills</li><li>Proficiency in Microsoft Office Suite</li><li>Knowledge of life insurance policies and procedures</li><li>Ability to work independently and as part of a team</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package</li><li>Opportunities for professional development</li><li>Supportive and collaborative work environment</li><li>Comprehensive medical benefits</li><li>Employee Assistance Program</li></ul></p><p><b>A Day in the Life:</b> You'll spend your day processing policy changes, answering customer inquiries, updating databases, and ensuring accurate records.  You'll work closely with internal teams to resolve any issues that may arise.</p>