<p><b>What role you will play in team:</b> You will be the voice of our insurance clients, providing exceptional support and resolving their queries.</p><p><b>What you will do:</b> You will handle inbound calls, emails, and chats from clients seeking assistance with their insurance policies.</p><p><b>Key responsibility:</b><ul><li>Answering inbound calls, emails, and chats from clients.</li><li>Providing accurate and helpful information about insurance policies.</li><li>Resolving client issues and complaints efficiently and effectively.</li><li>Maintaining accurate records of client interactions.</li><li>Following company procedures and guidelines.</li><li>Meeting or exceeding customer service targets.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and decision-making skills.</li><li>Ability to work independently and as part of a team.</li><li>Experience in customer service is a plus.</li><li>Basic knowledge of insurance is preferred.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Comprehensive training program.</li><li>Opportunities for career advancement.</li><li>Supportive and inclusive work environment.</li></ul></p><p><b>A Day in the Life:</b> You'll spend your day assisting clients, resolving issues, and ensuring their satisfaction with our insurance services.</p>