<p><strong>What role you will play in team:</strong> You will be a part of a dynamic team handling customer queries and assisting with policy processing.  You'll contribute directly to customer satisfaction and operational efficiency.</p><p><strong>What you will do:</strong>  You will answer customer queries, process policy documentation, and assist with claims handling under the guidance of senior team members. </p><p><strong>Key responsibility:</strong><ul><li>Answering customer inquiries via phone and email.</li><li>Processing policy applications and renewals.</li><li>Assisting with claims processing and documentation.</li><li>Maintaining accurate records and data entry.</li><li>Supporting team members with administrative tasks.</li><li>Adhering to company compliance and regulatory requirements.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in any discipline.</li><li>Excellent communication and interpersonal skills.</li><li>Strong attention to detail and accuracy.</li><li>Proficiency in MS Office Suite.</li><li>Willingness to learn and adapt quickly.</li><li>Basic understanding of insurance principles (preferred).</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and growth.</li><li>Positive and supportive work environment.</li><li>Health insurance coverage.</li><li>Paid time off.</li></ul></p><p><strong>A Day in the Life:</strong> A typical day involves handling incoming customer calls, processing paperwork, collaborating with team members and maintaining accurate records. You’ll be working in a fast-paced, yet supportive environment.</p>