<p><strong>What role you will play in team:</strong> You will be a vital member of our customer service team. You will ensure timely resolution of customer issues and maintain a high level of customer satisfaction.</p><p><strong>What you will do:</strong> Answer client inquiries, resolve issues, and process requests in a timely manner.</p><p><strong>Key responsibility:</strong><ul><li>Respond to customer inquiries via phone, email, and chat.</li><li>Resolve customer issues and complaints efficiently.</li><li>Process customer requests and transactions accurately.</li><li>Maintain accurate records of customer interactions.</li><li>Follow company procedures and guidelines.</li><li>Contribute to maintaining a high level of customer satisfaction.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving skills.</li><li>Proficiency in customer relationship management (CRM) software.</li><li>Insurance knowledge is a plus.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>Supportive work environment.</li></ul></p><p><strong>A Day in the Life:</strong> Your day involves handling customer inquiries, resolving issues, and ensuring a positive customer experience.</p>