<p><b>What role you will play in team:</b> You will be the first point of contact for our customers, providing excellent support and resolving issues.</p><p><b>What you will do:</b> You will handle inbound calls, emails, and chats, providing assistance with policy inquiries and claims.</p><p><b>Key responsibility:</b><ul><li>Handling inbound calls, emails, and chats from customers.</li><li>Providing assistance with policy inquiries, claims, and other issues.</li><li>Resolving customer issues efficiently and effectively.</li><li>Maintaining accurate records of customer interactions.</li><li>Escalating complex issues to appropriate personnel.</li><li>Meeting customer satisfaction targets.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and troubleshooting abilities.</li><li>Proficiency in Microsoft Office Suite.</li><li>Experience in customer service preferred.</li><li>Knowledge of insurance products a plus.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Comprehensive training and development.</li><li>Opportunities for career advancement.</li><li>Positive and supportive work environment.</li><li>Health insurance.</li><li>Paid time off.</li></ul></p><p><b>A Day in the Life:</b>  A typical day involves handling customer inquiries, resolving issues, and maintaining accurate records.  You will prioritize tasks to ensure efficient service.</p>