<p><strong>What role you will play in team:</strong> You will be the primary point of contact for customers, addressing their inquiries and resolving their issues in a timely and efficient manner.</p><p><strong>What you will do:</strong> Provide excellent customer support via phone, email, and chat, resolving customer queries and complaints.</p><p><strong>Key responsibility:</strong><ul><li>Respond to customer inquiries via phone, email, and chat.</li><li>Resolve customer issues and complaints effectively.</li><li>Provide information about insurance products and services.</li><li>Maintain accurate records of customer interactions.</li><li>Adhere to company policies and procedures.</li><li>Contribute to a positive customer experience.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving skills.</li><li>Proficiency in MS Office.</li><li>Experience in customer service (preferred).</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career advancement.</li><li>Positive and supportive work environment.</li><li>Medical insurance, paid time off, and other employee benefits.</li></ul></p><p><strong>A Day in the Life:</strong> A day involves answering customer queries, resolving issues, providing product information, and maintaining accurate records of interactions, ensuring excellent customer service.</p>