<p><strong>What role you will play in team:</strong> You will be a key contributor to the product team, focusing on improving our customer support software and enhancing the user experience.</p><p><strong>What you will do:</strong> You'll work closely with engineers, designers, and customer success teams to ensure that our product meets customer needs and delivers value.</p><p><strong>Key responsibility:</strong><ul><li>Gather and analyze user feedback to identify areas for improvement.</li><li>Define product requirements and create user stories.</li><li>Collaborate with engineering and design teams to implement new features.</li><li>Track and analyze product performance metrics.</li><li>Work closely with marketing and sales to support product launches and initiatives.</li><li>Contribute to the overall product strategy and roadmap.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in a relevant field.</li><li>0-1 years of experience in product management or a related field.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication skills and ability to work collaboratively.</li><li>Understanding of Agile development methodologies.</li><li>Passion for customer-centric product development.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits.</li><li>Opportunities for professional development and growth.</li><li>Dynamic and collaborative work environment.</li><li>A culture that values innovation and customer success.</li><li>The chance to work on a globally used product.</li></ul></p><p><strong>A Day in the Life:</strong> You might spend the day reviewing user feedback, collaborating with engineers, attending product meetings, or creating user stories for new features.</p>