<p><b>What role you will play in team:</b>You'll be the first point of contact for our clients, providing excellent customer service and support. </p><p><b>What you will do:</b>You will answer client inquiries, resolve issues, and ensure client satisfaction. </p><p><b>Key responsibility:</b><ul><li>Answering client inquiries regarding life insurance policies</li><li>Resolving client issues and complaints</li><li>Providing information on life insurance products and services</li><li>Maintaining accurate records of client interactions</li><li>Escalating complex issues to appropriate personnel</li><li>Ensuring client satisfaction</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>High school diploma or equivalent</li><li>Excellent customer service skills</li><li>Strong communication skills</li><li>Proficiency in Microsoft Office Suite</li><li>Ability to work independently and as part of a team</li><li>Patience and empathy</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package</li><li>Opportunities for professional development</li><li>Health insurance</li><li>Paid time off</li><li>A positive and supportive work environment</li></ul></p><p><b>A Day in the Life:</b>A typical day involves answering phone calls, responding to emails, resolving client issues, and providing information about life insurance products and services.</p>