<p><strong>What role you will play in team:</strong> Provide excellent customer service to our policyholders.</p><p><strong>What you will do:</strong> Handle incoming calls, resolve inquiries, process requests, and maintain client satisfaction.</p><p><strong>Key responsibility:</strong><ul><li>Answering incoming calls and emails from policyholders.</li><li>Resolving policyholder inquiries and complaints.</li><li>Processing policy changes and requests.</li><li>Maintaining accurate records and documentation.</li><li>Escalating complex issues to appropriate personnel.</li><li>Meeting customer service targets.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent.</li><li>Excellent communication and customer service skills.</li><li>Strong problem-solving skills.</li><li>Proficiency in MS Office.</li><li>Ability to work independently and as part of a team.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary.</li><li>Health insurance.</li><li>Paid time off.</li><li>Growth Opportunities.</li></ul></p><p><strong>A Day in the Life:</strong> Answering calls, resolving queries, processing requests, and maintaining accurate records to ensure client satisfaction.</p>