<p><strong>What role you will play in team:</strong>You will provide technical support to employees, ensuring smooth operation of IT systems and applications.</p><p><strong>What you will do:</strong>You will troubleshoot issues, provide solutions, and maintain IT infrastructure.</p><p><strong>Key responsibility:</strong><ul><li>Provide first-level technical support to end-users.</li><li>Troubleshoot hardware and software problems.</li><li>Install and maintain computer systems and peripherals.</li><li>Resolve network connectivity issues.</li><li>Maintain IT documentation and knowledge base.</li><li>Monitor system performance and identify potential problems.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in Computer Science or a related field.</li><li>Strong problem-solving and analytical skills.</li><li>Proficiency in troubleshooting hardware and software issues.</li><li>Experience with Windows operating systems and Microsoft Office Suite.</li><li>Excellent communication and interpersonal skills.</li><li>Networking knowledge is a plus.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and growth.</li><li>Health insurance.</li><li>Paid time off.</li><li>Employee assistance program.</li></ul></p><p><strong>A Day in the Life:</strong>Your day will consist of responding to support tickets, troubleshooting IT issues, providing solutions to employees, and maintaining IT infrastructure.</p>