<p><b>What role you will play in team:</b> Provide exceptional customer service to insurance policyholders, addressing their inquiries and resolving issues.</p><p><b>What you will do:</b> Handle inbound and outbound calls, emails, and chats, providing support and information to clients.</p><p><b>Key responsibility:</b><ul><li>Answering inbound calls and emails from insurance policyholders.</li><li>Providing information on insurance policies and procedures.</li><li>Resolving customer inquiries and complaints.</li><li>Processing policy changes and updates.</li><li>Maintaining accurate records of customer interactions.</li><li>Meeting customer service targets and quality standards.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation.</li><li>Ability to work independently and as part of a team.</li><li>Basic computer skills.</li><li>Knowledge of insurance products (preferred).</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career advancement.</li><li>Training and development programs.</li><li>Supportive and inclusive work environment.</li><li>Potential to earn performance-based incentives.</li></ul></p><p><b>A Day in the Life:</b> A typical day will involve handling various customer inquiries through phone, email, or chat. You will resolve client issues and provide excellent service.</p>