<p><b>What role you will play in team:</b> Provide technical support to employees within the insurance department, troubleshooting IT issues.</p><p><b>What you will do:</b>  Resolve software and hardware problems, maintain computer systems, and provide IT assistance.</p><p><b>Key responsibility:</b><ul><li>Provide technical support to end-users via phone, email, and in-person.</li><li>Troubleshoot and resolve software and hardware issues.</li><li>Maintain computer systems, networks, and peripherals.</li><li>Install and configure software and hardware.</li><li>Provide training to end-users on IT systems and applications.</li><li>Maintain accurate records of support requests and resolutions.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in computer science or related field.</li><li>Strong problem-solving skills.</li><li>Experience with troubleshooting IT issues.</li><li>Proficiency in Windows and other operating systems.</li><li>Good communication and interpersonal skills.</li><li>Knowledge of networking principles (preferred).</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits.</li><li>Opportunities for professional development.</li><li>A positive and supportive work environment.</li><li>Health insurance and other employee benefits.</li><li>Opportunities for career advancement.</li></ul></p><p><b>A Day in the Life:</b> Your day will be focused on resolving IT issues, supporting users, maintaining systems, and ensuring the smooth operation of the department's technology infrastructure.</p>