<p><b>What role you will play in team:</b> Provide exceptional customer support via phone, email, and chat.</p><p><b>What you will do:</b> Resolve customer inquiries, troubleshoot issues, and escalate complex problems.</p><p><b>Key responsibility:</b><ul><li>Answer customer inquiries via phone, email, and chat</li><li>Troubleshoot technical issues</li><li>Resolve customer complaints</li><li>Maintain accurate records of customer interactions</li><li>Escalate complex problems to senior support staff</li><li>Contribute to the improvement of customer support processes</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Excellent communication and interpersonal skills</li><li>Strong problem-solving skills</li><li>Ability to work independently and as part of a team</li><li>Experience with CRM software (preferred)</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary</li><li>Comprehensive benefits package</li><li>Opportunities for professional development</li></ul></p><p><b>A Day in the Life:</b> A day is spent interacting with customers, solving their issues, and providing solutions.  It requires patience, attention to detail and strong communication skills.</p>