<p><strong>What role you will play in team:</strong> You'll be the first point of contact for our employees needing IT assistance.</p><p><strong>What you will do:</strong> Provide technical support to resolve hardware and software issues.</p><p><strong>Key responsibility:</strong><ul><li>Provide technical support to employees via phone, email, and in-person.</li><li>Troubleshoot and resolve hardware and software issues.</li><li>Install and configure computer systems and peripherals.</li><li>Maintain IT inventory and documentation.</li><li>Provide training to employees on IT systems and procedures.</li><li>Collaborate with other IT teams.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in Computer Science or a related field (or equivalent experience).</li><li>1-2 years of experience in IT support.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Excellent communication skills.</li><li>Knowledge of various operating systems (e.g., Windows, macOS, Linux).</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits.</li><li>Opportunities for professional development.</li><li>Health insurance.</li><li>Paid time off.</li><li>Friendly and supportive work environment.</li></ul></p><p><strong>A Day in the Life:</strong> A typical day involves responding to employee requests, troubleshooting technical issues, and collaborating with other IT team members to resolve more complex problems.</p>