<p><b>What role you will play in team:</b> You will be part of a large team responsible for supporting the daily operations within our BFSI client's environment. You will be instrumental in ensuring the smooth functioning of our services.</p><p><b>What you will do:</b> Your tasks will involve monitoring systems, responding to inquiries, and assisting in resolving any technical issues that may arise.  This will involve close collaboration with other team members.</p><p><b>Key responsibility:</b><ul><li>Monitor transaction processing systems to ensure optimal performance.</li><li>Respond to client inquiries and resolve issues promptly and efficiently.</li><li>Assist in troubleshooting technical problems.</li><li>Maintain accurate records and documentation.</li><li>Collaborate with team members to ensure smooth operations.</li><li>Adhere to strict security protocols.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in any discipline.</li><li>Strong problem-solving and analytical skills.</li><li>Excellent communication skills (written and verbal).</li><li>Ability to work independently and as part of a team.</li><li>Proficient in using computer systems.</li><li>Adaptable and willing to learn new technologies.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and comprehensive benefits.</li><li>Opportunities for professional development and growth within the company.</li><li>A supportive and collaborative team environment.</li><li>Paid time off and holidays.</li><li>Health insurance and other employee benefits.</li><li>Regular performance reviews and feedback.</li></ul></p><p><b>A Day in the Life:</b> Your day will begin with a quick check of system performance, followed by responding to client issues and collaborating with your team to address any challenges.  You’ll also participate in ongoing training and professional development activities.</p>