<p><b>What role you will play in team:</b> You'll be the first point of contact for our clients, providing excellent customer support and resolving queries.</p><p><b>What you will do:</b> You will answer phone calls, respond to emails, and handle client inquiries efficiently and professionally.</p><p><b>Key responsibility:</b><ul><li>Answering client inquiries via phone, email, and other channels.</li><li>Resolving client issues and complaints.</li><li>Providing information about life insurance products and services.</li><li>Maintaining accurate records of client interactions.</li><li>Escalating complex issues to appropriate personnel.</li><li>Adhering to company policies and procedures.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree or equivalent experience.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation.</li><li>Problem-solving and conflict-resolution skills.</li><li>Proficiency in Microsoft Office suite.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career advancement.</li><li>Positive and supportive work environment.</li></ul></p><p><b>A Day in the Life:</b> Your day will be spent handling client calls and emails, resolving issues, and providing excellent customer support.</p>