<p><strong>What role you will play in team:</strong> You will be the first point of contact for our clients, providing excellent customer service and resolving their queries efficiently.</p><p><strong>What you will do:</strong> You will handle incoming calls and emails, answer questions about policies, and address client concerns promptly and professionally.</p><p><strong>Key responsibility:</strong><ul><li>Handle inbound calls and emails from customers.</li><li>Answer customer questions about policies and procedures.</li><li>Resolve customer complaints and issues effectively.</li><li>Maintain accurate records of customer interactions.</li><li>Provide excellent customer service at all times.</li><li>Adhere to company policies and procedures.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation.</li><li>Ability to work under pressure and manage multiple tasks.</li><li>Proficiency in using CRM software (preferred).</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career growth and advancement.</li><li>Supportive and collaborative work environment.</li><li>Health insurance and other employee benefits.</li></ul></p><p><strong>A Day in the Life:</strong>  A typical day will involve answering customer inquiries, resolving issues, updating records, and collaborating with colleagues to provide seamless customer support.</p>