<p><b>What role you will play in team:</b>  You'll be part of the IT team, providing technical support to users within the organization.</p><p><b>What you will do:</b> Your daily tasks involve troubleshooting technical issues, installing software, and maintaining computer systems.</p><p><b>Key responsibility:</b><ul><li>Provide technical support to users via phone, email, and in-person.</li><li>Troubleshoot and resolve computer hardware and software issues.</li><li>Install and configure computer systems and software.</li><li>Maintain network infrastructure.</li><li>Develop and maintain documentation.</li><li>Adhere to IT security policies and procedures.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in computer science or a related field.</li><li>2-4 years of experience in IT support.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Knowledge of networking, hardware, and software.</li><li>Excellent communication and customer service skills.</li><li>Experience with ticketing systems is preferred.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and advancement.</li><li>A dynamic and collaborative work environment.</li><li>Training and development opportunities.</li><li>Flexible working arrangements.</li></ul></p><p><b>A Day in the Life:</b>  A typical day involves resolving user issues, working on system maintenance, and ensuring the smooth operation of IT systems.</p>