<p><b>What role you will play in team:</b>  Provide excellent technical support to our clients, resolving their issues quickly and efficiently. You will work closely with a team to ensure client satisfaction.</p><p><b>What you will do:</b> Diagnose and resolve technical problems, provide training and guidance to clients, and document solutions for future reference.  Excellent communication skills are essential.</p><p><b>Key responsibility:</b><ul><li>Provide technical support to clients via phone, email, and chat</li><li>Diagnose and resolve technical issues</li><li>Create and maintain knowledge base articles</li><li>Develop training materials and conduct client training sessions</li><li>Maintain high client satisfaction ratings</li><li>Collaborate with other teams to resolve complex issues</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in a related field</li><li>Excellent communication and problem-solving skills</li><li>Experience in providing technical support</li><li>Knowledge of ticketing systems</li><li>Familiarity with relevant software and hardware</li><li>Ability to work independently and as part of a team</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary</li><li>Comprehensive benefits package</li><li>Opportunities for career growth</li><li>Friendly and supportive work environment</li><li>Training and development opportunities</li></ul></p><p><b>A Day in the Life:</b>  You will spend your day assisting clients with technical problems, resolving issues, and collaborating with your team to provide outstanding support.</p>