<p><b>What role you will play in team:</b> Provide excellent customer service to policyholders, answering questions and resolving issues.</p><p><b>What you will do:</b> Handle incoming calls, emails, and chats, providing support and information.</p><p><b>Key responsibility:</b><ul><li>Answer incoming calls, emails, and chats from policyholders.</li><li>Provide information about policies, claims, and other insurance-related matters.</li><li>Resolve customer issues and complaints.</li><li>Maintain accurate records of customer interactions.</li><li>Follow up with customers to ensure satisfaction.</li><li>Adhere to company policies and procedures.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>High school diploma or equivalent.</li><li>Excellent communication and customer service skills.</li><li>Strong problem-solving skills.</li><li>Proficiency in using CRM software.</li><li>Ability to work independently and as part of a team.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits.</li><li>Opportunities for career advancement.</li><li>Training and development programs.</li><li>Positive and supportive work environment.</li></ul></p><p><b>A Day in the Life:</b> Answer calls, resolve issues, provide information, and maintain records. Interact with customers.</p>