<p><strong>What role you will play in team:</strong> Provide excellent customer service to policyholders, answering inquiries, resolving issues, and ensuring customer satisfaction.</p><p><strong>What you will do:</strong> Respond to customer inquiries via phone, email, and other channels, resolve complaints, and provide accurate information regarding policies.</p><p><strong>Key responsibility:</strong><ul><li>Respond to customer inquiries promptly and professionally.</li><li>Resolve customer complaints efficiently and effectively.</li><li>Provide accurate and timely information about insurance policies.</li><li>Maintain detailed records of customer interactions.</li><li>Adhere to company policies and procedures.</li><li>Work collaboratively with other team members.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and decision-making abilities.</li><li>Proficiency in MS Office Suite.</li><li>Experience in customer service (preferred).</li><li>Knowledge of insurance policies (preferred).</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>Positive and supportive work environment.</li><li>Paid time off and holidays.</li><li>Training and development opportunities.</li></ul></p><p><strong>A Day in the Life:</strong> You'll spend your day answering customer calls, resolving their queries, and ensuring their satisfaction.</p>