<p><b>What role you will play in team:</b>  You will be the primary point of contact for our life insurance customers, providing excellent service and resolving inquiries.</p><p><b>What you will do:</b>  You will handle inbound calls, emails, and other communication channels, providing support and solutions to customer queries.</p><p><b>Key responsibility:</b><ul><li>Handling inbound customer inquiries via phone, email, and other channels.</li><li>Providing accurate and timely information regarding policies and claims.</li><li>Resolving customer issues efficiently and effectively.</li><li>Maintaining accurate records of customer interactions.</li><li>Escalating complex issues to the appropriate team members.</li><li>Adhering to customer service standards and procedures.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and decision-making skills.</li><li>Patience and empathy for customer needs.</li><li>Proficiency in MS Office.</li><li>Knowledge of life insurance products and processes (preferred).</li><li>Experience in a customer service role (preferred).</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>Supportive and friendly work environment.</li><li>Incentive programs based on performance.</li></ul></p><p><b>A Day in the Life:</b>  Expect a day filled with customer interactions, problem-solving, and ensuring a positive customer experience.  Clear communication and a helpful attitude are key.</p>