<p><b>What role you will play in team:</b> You will be the primary point of contact for clients, addressing their queries, and resolving their issues.</p><p><b>What you will do:</b>  Handle incoming calls, emails, and other forms of communication, providing support and assistance to clients.</p><p><b>Key responsibility:</b><ul><li>Handling incoming calls and emails from clients</li><li>Answering questions regarding policies, claims, and other insurance-related matters</li><li>Resolving client issues in a timely and efficient manner</li><li>Maintaining accurate records of client interactions</li><li>Escalating complex issues to appropriate departments</li><li>Maintaining a high level of customer satisfaction</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in any discipline</li><li>Excellent communication and customer service skills</li><li>Strong problem-solving and decision-making abilities</li><li>Experience in customer service (preferred)</li><li>Knowledge of life insurance policies and procedures (preferred)</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits</li><li>Opportunities for career advancement</li><li>A supportive and collaborative work environment</li><li>Paid Time Off, Health benefits, and more.</li></ul></p><p><b>A Day in the Life:</b> A typical day involves answering client inquiries, resolving issues, and providing excellent customer service.  You'll be responsible for ensuring a positive experience for all clients.</p>