<p><b>What role you will play in team:</b>  You will be the voice of our company, providing exceptional customer service to our policyholders.</p><p><b>What you will do:</b> Answer customer inquiries, resolve issues, and provide support related to life insurance policies.</p><p><b>Key responsibility:</b><ul><li>Responding to customer inquiries via phone, email, and chat.</li><li>Resolving customer issues and complaints efficiently and effectively.</li><li>Providing information on policy benefits and procedures.</li><li>Maintaining accurate records of customer interactions.</li><li>Escalating complex issues to supervisors as needed.</li><li>Adhering to company policies and procedures.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation.</li><li>Proficiency in MS Office Suite.</li><li>Ability to work independently and as part of a team.</li><li>Patience and empathy.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career growth.</li><li>Positive and supportive work environment.</li><li>Comprehensive health and wellness programs.</li><li>Employee assistance programs.</li></ul></p><p><b>A Day in the Life:</b> You will spend most of your day assisting customers with questions and problems, ensuring they receive friendly and efficient support.</p>