<p><b>What role you will play in team:</b> You will provide excellent customer service to LIC policyholders.</p><p><b>What you will do:</b> You will assist policyholders with queries, process policy changes, and resolve issues.</p><p><b>Key responsibility:</b><ul><li>Handle inbound customer inquiries via phone and email.</li><li>Process policy changes such as address updates and premium payments.</li><li>Resolve policyholder issues and complaints efficiently.</li><li>Maintain accurate records of customer interactions.</li><li>Adhere to company policies and procedures.</li><li>Maintain high levels of customer satisfaction.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree preferred but not essential.</li><li>Excellent customer service and communication skills.</li><li>Strong organizational and time-management skills.</li><li>Proficiency in MS Office Suite.</li><li>Experience in a customer service role preferred.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Comprehensive health insurance.</li><li>Opportunities for professional growth.</li><li>Work-life balance.</li></ul></p><p><b>A Day in the Life:</b> A typical day involves interacting with customers, addressing queries, processing requests, and resolving issues efficiently.</p>