<p><strong>What role you will play in team:</strong> You'll be the first point of contact for customers, providing exceptional service and support. </p><p><strong>What you will do:</strong> You'll answer customer inquiries, resolve issues, and ensure customer satisfaction.</p><p><strong>Key responsibility:</strong><ul><li>Answer customer inquiries via phone, email, and chat.</li><li>Resolve customer issues and complaints efficiently.</li><li>Maintain accurate records of customer interactions.</li><li>Process policy changes and updates.</li><li>Adhere to company customer service standards.</li><li>Collaborate with other departments to resolve complex issues.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree (Preferred).</li><li>Excellent communication and customer service skills.</li><li>Strong problem-solving abilities.</li><li>Proficiency in CRM software.</li><li>Experience in customer service (Preferred).</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional growth.</li><li>Positive and supportive work environment.</li></ul></p><p><strong>A Day in the Life:</strong> Your day will be spent assisting customers, answering inquiries, and resolving issues, ensuring a positive experience for each interaction.</p>