<p><strong>What role you will play in team:</strong> Contribute to the product strategy and execution of our customer support software. You will work closely with engineering, marketing, and sales to improve the user experience and drive adoption.</p><p><strong>What you will do:</strong>Conduct user research, define product requirements, and support product development and launch.</p><p><strong>Key responsibility:</strong><ul><li>Conduct user research to understand customer needs.</li><li>Define product requirements and user stories.</li><li>Work with engineering and design teams to build and launch new features.</li><li>Track product performance and identify areas for improvement.</li><li>Contribute to the overall product strategy and roadmap.</li><li>Collaborate with marketing and sales teams to promote the product.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in Computer Science, Engineering, or a related field.</li><li>0-1 year of experience in product management or a related field.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and collaboration skills.</li><li>Understanding of SaaS products is a plus.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits.</li><li>Opportunities for professional growth and development.</li><li>Collaborative and innovative work environment.</li><li>Work-life balance.</li><li>Health insurance</li></ul></p><p><strong>A Day in the Life:</strong> A typical day might involve user interviews, collaborating with engineers, refining product specifications, and working with marketing on product launches.</p>