<p><strong>What role you will play in team:</strong>  You will provide technical support to resolve IT issues impacting bank operations.</p><p><strong>What you will do:</strong> You will troubleshoot hardware and software problems, provide remote assistance, and ensure smooth operation of systems.</p><p><strong>Key responsibility:</strong><ul><li>Providing technical support to resolve IT issues.</li><li>Troubleshooting hardware and software problems.</li><li>Providing remote assistance to users.</li><li>Maintaining accurate records of support interactions.</li><li>Ensuring compliance with security protocols.</li><li>Collaborating with other support staff to resolve complex issues.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in Computer Science or a related field.</li><li>Experience providing technical support in a financial institution (advantageous).</li><li>Strong troubleshooting and problem-solving skills.</li><li>Knowledge of IT security protocols.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work under pressure and meet deadlines.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career advancement.</li><li>A stable and secure work environment.</li><li>Health insurance and other employee welfare benefits.</li><li>Paid time off and holidays.</li></ul></p><p><strong>A Day in the Life:</strong> You will resolve technical problems, provide remote support, maintain records of interactions, and ensure smooth operation of banking systems.</p>