<p><b>What role you will play in team:</b> Providing exceptional customer service to life insurance policyholders. </p><p><b>What you will do:</b> Answering customer inquiries, resolving issues, and ensuring customer satisfaction. </p><p><b>Key responsibility:</b><ul><li>Answering customer inquiries via phone, email, and chat</li><li>Resolving customer issues and complaints</li><li>Processing policy changes and updates</li><li>Maintaining accurate records</li><li>Escalating complex issues to appropriate personnel</li><li>Adhering to company policies and procedures</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>High school diploma or equivalent</li><li>Excellent communication and interpersonal skills</li><li>Strong customer service skills</li><li>Proficiency in MS Office</li><li>Ability to work independently and as part of a team</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary</li><li>Health insurance</li><li>Paid time off</li><li>Opportunities for advancement</li><li>Positive and supportive work environment</li></ul></p><p><b>A Day in the Life:</b> Answer customer queries, provide information, resolve issues and maintain records.</p>