<p><strong>What role you will play in team:</strong> Provide excellent customer service support to policyholders.</p><p><strong>What you will do:</strong> You will address inquiries, resolve issues, and ensure customer satisfaction.</p><p><strong>Key responsibility:</strong><ul><li>Responding to customer inquiries via phone, email, and chat.</li><li>Resolving customer issues in a timely and efficient manner.</li><li>Processing policy changes and updates.</li><li>Maintaining accurate records of customer interactions.</li><li>Escalating complex issues to the appropriate team members.</li><li>Meeting customer service targets and exceeding expectations.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation.</li><li>Proficiency in Microsoft Office Suite.</li><li>Ability to work independently and as part of a team.</li><li>Experience in a customer service role is preferred.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>A supportive and collaborative work environment.</li><li>Health insurance.</li><li>Paid time off and holidays.</li></ul></p><p><strong>A Day in the Life:</strong>  A day involves handling a variety of customer inquiries, resolving issues promptly, and ensuring customers have positive interactions with the company.</p>