<p><b>What role you will play in team:</b> You will be a vital part of our customer service team, handling initial client inquiries and providing support to senior agents.</p><p><b>What you will do:</b> You will assist in processing insurance applications, answering customer queries, and maintaining accurate records. </p><p><b>Key responsibility:</b><ul><li>Answering customer calls and emails efficiently.</li><li>Processing insurance applications and documentation.</li><li>Maintaining accurate customer records and data.</li><li>Supporting senior agents with various tasks.</li><li>Meeting daily and weekly targets.</li><li>Understanding insurance products and policies.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in any discipline.</li><li>Excellent communication and interpersonal skills.</li><li>Basic understanding of insurance principles.</li><li>Proficiency in Microsoft Office Suite.</li><li>Ability to work independently and as part of a team.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary.</li><li>Health insurance.</li><li>Paid time off.</li><li>Professional development opportunities.</li><li>Friendly work environment.</li></ul></p><p><b>A Day in the Life:</b> You'll start by reviewing emails and calls, then process applications, assist customers, and collaborate with team members to ensure smooth operations throughout the day.</p>