<p><strong>What role you will play in team:</strong> You will be the primary point of contact for our clients, providing excellent service and support.</p><p><strong>What you will do:</strong> You’ll handle inbound calls, resolve queries, and assist clients with their insurance needs.</p><p><strong>Key responsibility:</strong><ul><li>Handle inbound calls and resolve customer inquiries.</li><li>Provide information about insurance policies and procedures.</li><li>Process policy changes and updates.</li><li>Document all customer interactions accurately.</li><li>Maintain a high level of customer satisfaction.</li><li>Follow company policies and procedures.</li><li>Work effectively in a team environment.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving skills.</li><li>Proficiency in using computer systems and software.</li><li>Experience in customer service is a plus.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits.</li><li>Paid time off and holidays.</li><li>Opportunities for professional development.</li><li>Health insurance.</li><li>A supportive and friendly work environment.</li></ul></p><p><strong>A Day in the Life:</strong> You'll be answering calls, resolving issues, assisting customers with their policy questions and providing general support.</p>