<p><strong>What role you will play in team:</strong> Provide technical support to insurance company employees.</p><p><strong>What you will do:</strong> Troubleshoot IT issues, maintain systems, and ensure smooth operations.</p><p><strong>Key responsibility:</strong><ul><li>Providing technical support to end-users via phone, email, and in-person.</li><li>Troubleshooting and resolving IT issues.</li><li>Maintaining and updating IT systems.</li><li>Ensuring the security and integrity of IT systems.</li><li>Documenting IT processes and procedures.</li><li>Collaborating with other IT team members.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in a related field or equivalent experience.</li><li>Experience with IT support and troubleshooting.</li><li>Strong problem-solving and analytical skills.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in Microsoft Office Suite.</li><li>Familiarity with insurance industry IT systems is a plus.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>A supportive and collaborative work environment.</li><li>Health insurance.</li><li>Paid time off and holidays.</li></ul></p><p><strong>A Day in the Life:</strong> A day involves resolving technical issues, assisting users, ensuring system stability, and collaborating with other IT professionals to maintain optimal performance.</p>