<p><b>What role you will play in team:</b> You'll provide technical support to our clients.</p><p><b>What you will do:</b> You will troubleshoot technical issues and provide solutions.</p><p><b>Key responsibility:</b><ul><li>Provide technical support to clients via phone, email, and chat.</li><li>Troubleshoot and resolve technical issues.</li><li>Document solutions and create knowledge base articles.</li><li>Escalate complex issues to senior engineers.</li><li>Maintain high levels of customer satisfaction.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in computer science or related field.</li><li>Experience in technical support.</li><li>Excellent communication and problem-solving skills.</li><li>Knowledge of IT systems and software.</li><li>Ability to work independently and as part of a team.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career advancement.</li><li>Supportive and collaborative work environment.</li><li>Paid time off.</li><li>Health insurance.</li></ul></p><p><b>A Day in the Life:</b> You'll be helping clients resolve their issues, and collaborating with colleagues.</p>