<p><strong>What role you will play in team:</strong> Providing technical support to clients.</p><p><strong>What you will do:</strong> Resolve technical issues and provide solutions.</p><p><strong>Key responsibility:</strong><ul><li>Provide technical support to clients via phone, email, and chat.</li><li>Troubleshoot and resolve technical issues.</li><li>Document all support incidents and resolutions.</li><li>Maintain and update technical documentation.</li><li>Collaborate with other engineers to resolve complex issues.</li><li>Maintain a high level of customer satisfaction.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in Engineering or related field.</li><li>Experience in providing technical support.</li><li>Strong technical skills.</li><li>Excellent communication and problem-solving skills.</li><li>Ability to work independently and as part of a team.</li><li>Proficiency in using technical support software.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>Supportive and collaborative work environment.</li><li>Health insurance.</li><li>Employee discounts.</li></ul></p><p><strong>A Day in the Life:</strong> Your day will involve resolving technical issues, providing support to clients, collaborating with colleagues, and ensuring high customer satisfaction.</p>