<p><strong>What role you will play in team:</strong> Provide technical support to internal employees, ensuring smooth operation of IT infrastructure.</p><p><strong>What you will do:</strong> Diagnose and resolve IT issues, assist with software installations and configurations, and maintain IT assets.</p><p><strong>Key responsibility:</strong><ul><li>Provide first-line technical support to end-users.</li><li>Diagnose and resolve hardware and software issues.</li><li>Install and configure software applications.</li><li>Manage IT assets and maintain inventory.</li><li>Troubleshoot network connectivity issues.</li><li>Document and maintain technical support procedures.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in Computer Science or related field.</li><li>Experience in IT support or help desk environment.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Knowledge of Windows operating systems and common software applications.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work independently and as part of a team.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits.</li><li>Opportunities for professional development.</li><li>Dynamic and collaborative work environment.</li><li>Comprehensive training program.</li><li>Health and wellness benefits.</li></ul></p><p><strong>A Day in the Life:</strong>  You'll start by responding to support tickets, diagnosing issues, and providing solutions over the phone or remotely. You will also maintain IT assets and collaborate with other IT staff.</p>