<p><strong>What role you will play in team:</strong> You will be the voice of our company, providing exceptional customer service to life insurance policyholders.</p><p><strong>What you will do:</strong> You will handle inquiries, resolve issues, and ensure a positive customer experience.</p><p><strong>Key responsibility:</strong><ul><li>Responding to customer inquiries via phone, email, and chat.</li><li>Resolving customer issues and complaints efficiently and effectively.</li><li>Providing information about life insurance products and services.</li><li>Maintaining accurate records of customer interactions.</li><li>Escalating complex issues to appropriate departments.</li><li>Contributing to a positive and helpful customer experience.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree or equivalent experience.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and customer service skills.</li><li>Proficiency in MS Office Suite.</li><li>Patience and empathy when dealing with customers.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career growth.</li><li>Comprehensive training and development.</li><li>Medical insurance.</li><li>Paid time off.</li></ul></p><p><strong>A Day in the Life:</strong>  A day involves answering customer calls, emails and chats, resolving issues, and ensuring customer satisfaction. You will also maintain accurate records and collaborate with colleagues.</p>