<p><b>What role you will play in team:</b> You will be the first point of contact for our life insurance clients, providing excellent customer service and support.</p><p><b>What you will do:</b> This includes answering client inquiries, resolving issues, and ensuring customer satisfaction.</p><p><b>Key responsibility:</b><ul><li>Answering client inquiries via phone, email, or chat.</li><li>Resolving customer issues and complaints effectively.</li><li>Providing accurate and timely information about life insurance policies.</li><li>Maintaining accurate records of customer interactions.</li><li>Escalating complex issues to appropriate departments.</li><li>Maintaining a high level of customer satisfaction.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation.</li><li>Ability to work independently and as part of a team.</li><li>Proficiency in using computers and relevant software.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>Positive and supportive work environment.</li><li>Health insurance and paid leaves.</li></ul></p><p><b>A Day in the Life:</b> A typical day involves answering client calls, resolving issues, providing information and ensuring customer satisfaction.</p>