<p><b>What role you will play in team:</b> Providing excellent customer support to policyholders and potential clients</p><p><b>What you will do:</b> Answering queries, resolving issues, and ensuring customer satisfaction</p><p><b>Key responsibility:</b><ul><li>Answer customer inquiries via phone, email, or chat</li><li>Resolve customer issues and complaints efficiently</li><li>Process policy changes and updates</li><li>Maintain accurate records of customer interactions</li><li>Provide information on insurance products and services</li><li>Contribute to customer satisfaction and retention</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>High school diploma or equivalent</li><li>Excellent communication and interpersonal skills</li><li>Strong problem-solving and customer service skills</li><li>Proficiency in MS Office Suite</li><li>Experience in customer service is a plus</li><li>Knowledge of insurance industry is a plus</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package</li><li>Opportunities for career growth</li><li>Positive and supportive work environment</li><li>Health insurance, Paid Time Off and other benefits.</li></ul></p><p><b>A Day in the Life:</b>Handling customer inquiries, resolving issues, providing information and ensuring a positive customer experience.</p>