<p><strong>What role you will play in team:</strong> Provide exceptional customer service to insurance clients, resolving inquiries and providing support.</p><p><strong>What you will do:</strong> Handle inbound calls, answer client questions, and resolve issues efficiently and professionally.</p><p><strong>Key responsibility:</strong><ul><li>Handling inbound calls from insurance clients.</li><li>Answering client inquiries regarding policies, claims, and other insurance-related matters.</li><li>Resolving client issues and complaints efficiently and professionally.</li><li>Providing accurate and timely information to clients.</li><li>Maintaining accurate records of client interactions.</li><li>Adhering to company policies and procedures.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation.</li><li>Ability to work independently and as part of a team.</li><li>Proficiency in MS Office Suite (preferred).</li><li>Prior experience in customer service (preferred).</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career advancement.</li><li>Supportive and inclusive work environment.</li><li>Comprehensive training and development.</li><li>Health insurance and other employee benefits.</li></ul></p><p><strong>A Day in the Life:</strong> You’ll spend your day assisting insurance clients, handling their inquiries, and resolving their concerns in a professional and efficient manner, contributing to a positive customer experience.</p>